HI,I have earned enough microsoft reward points to redeem microsoft gift card to get...

If you have enough Microsoft reward points, then you need to redeem the reward points for Xbox/Microsoft Gift Cards on the redeem page of Microsoft rewards. Then once the gift card codes have been emailed to you, then you can redeem those gift card codes on https://account.microsoft.com/billing/redeem Once you have enough money from the Xbox Gift Cards, you can then purchase Minecraft from the Microsoft Store or Xbox Store (depending on which version you want).

Hi there, I understand your confusion!

The “ after earning 26 reward points” just means that something you did earned you those points! With the extra 26 points you now have enough in total to redeem that gift card! Simply follow the directions of this MVP to redeem!

Go to the website listed in the message and you can see a list of gift cards you can redeem with Microsoft Rewards points. Choose the card you want and redeem it.

Hope we helped you, if we did let’s us know by marking our reply’s as helpful.

Enjoy the gift card!

GOLDEN, Xbox Ambassador

With Microsoft Rewards points, once you earn enough points you can redeem an Xbox gift card to add funds to your account and then use those funds to purchase a gamertag change. The support person you spoke to was misinformed on how many points it takes.
Prior to the currency system Microsoft used points as currency and at that time it cost 800 Microsoft points to change a tag. Microsoft points are not the same as Microsoft Rewards points though so you would need enough points to redeem a $10 gift card as
well as a little extra to cover tax.

Check to see if you have it set to auto-redeem. If you do, it automatically deposits the gift card when you earn enough points for it.

If that's not it, you'll need to contact Microsoft Rewards support via the contact link at the bottom of the Rewards site.

If you use the Microsoft Rewards program and redeem points towards an Xbox gift card, you'll get that. If you have it set to automatically redeem when you earn a certain amount of points, that may be the case as well.