hi I have an a old account which I don't use anymore and I still pay for ea access I...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You need to sign in to that account to manage the subscription by signing in to https://account.microsoft.com/services.

If you forgot the password, you can reset it here: https://account.live.com/password/reset

Hi Kajsa! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft game.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Note: After the migration, the Minecraft transaction should appear under the Microsoft account's order history regardless if the game was purchased on the Mojang website before.

Kindly sign in to all of your email accounts on account.microsoft.com > order history > select the date of range when you purchased your Minecraft game.

From there, check if you have the Minecraft transactions. If you have found the transactions, use the same Microsoft account to log out and re-login to the Microsoft Store and Minecraft Launcher.

If you're unable to find the Minecraft game transaction, this can only mean that the game was purchased on a different email account. Please check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I have games on an old account, but I lost the password so I want to move ownership of said games to my main account so I don't lose them if my xbox is destroyed or my storage unit breaks. I looked and I don't think I can change the ownership of games but if anyone could tell me how I could get those games back if I lose them that would be appreciated.

Nothing is transferable between accounts. Youd have to regain access to the account in order to access its purchases.

Hi, I do have xbox live on my xbox one s account but I don't on my old xbox 360 accounts as I don't use them anymore.

Just a heads up, even on a digital game code, you should see this on your order history as being redeemed. If it is not there, there is a big possibility that you may have bought or redeemed this on a different account. If you only see there Minecraft for Windows, then you should be able to play this on PC without problems from your account but the issue is on your Xbox One because they should be separated as they have different license for each platforms. If you do not see on your history Minecraft for Xbox as being redeemed or purchased, please check other accounts to verify where it was redeemed in the first place.