Hi. I can't activate the free Apple TV+ perk.

Discus and support Hi. I can't activate the free Apple TV+ perk. in XBoX Games and Apps to solve the problem; I've seen others having issues with this. I've set up a new Apple account, but once it tries to add the perk a message appears saying 'this code is... Discussion in 'XBoX Games and Apps' started by StevenHutchinson, Jan 1, 2023.

  1. StevenHutchinson
    StevenHutchinson Guest

    Hi. I can't activate the free Apple TV+ perk.


    I've seen others having issues with this. I've set up a new Apple account, but once it tries to add the perk a message appears saying 'this code is valid for the US Store only.'

    If I press 'ok,' it then goes to a page asking for a code.

    Thanks,

    Steve..

    :)
     
    StevenHutchinson, Jan 1, 2023
    #1
  2. andersonpassos Win User

    Hi. I can't activate the free Apple TV+ perk.

    it is still possible to speak with support, but unfortunately they do not open access for applications that are not working in your region.
  3. StevenHutchinson Win User

    Hi. I can't activate the free Apple TV+ perk.

    Thanks for your help and reply Anderson, much appreciated.

    Giving us a code in the UK, popping up every day on my homepage, that we can't use here!

    Nice one Microsoft. 🙈🙈
  4. andersonpassos Win User

    Hi. I can't activate the free Apple TV+ perk.

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    It looks like you are trying to activate the free Apple TV+ perk that is included with the purchase of a new Apple device. The perk is only available to users in the United States, so if you are located outside of the US, you will not be able to redeem the code.

    If you are located in the US and are still having trouble redeeming the code, there are a few things you can try:

    Make sure that you are signed in to your Apple account on your device.

    Check to see if you have any other outstanding offers or credits on your account. If you do, you may need to use those up before you can redeem the Apple TV+ perk.

    Make sure that you are entering the code correctly. The code is typically a 16-digit alphanumeric code.

    If you are still having trouble, you may want to try contacting Apple support for further assistance.

    I hope this helps!
  5. andersonpassos Win User

    Hi. I can't activate the free Apple TV+ perk.

    as a player I can only inform and guide, and unfortunately promotions and suggestions are set for everyone and are not customized for each user/region.
  6. Kathy A. Win User

    Can't redeem Apple TV+ perk.

    Hello TheGrimOne72,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    Based on your description, you are looking forward to redeeming the Xbox Game Pass Ultimate perks which is 3-Month Free Trials of Apple TV+ and Apple Music. This perk can be viewed through Xbox console's Game Pass section, Xbox Game Pass mobile app, and the Game Pass tab of your Xbox app for Windows PC.

    According to this Xbox Wire's article, this perk is for the Xbox Game Pass Ultimate members who do not currently have an Apple TV+ or Apple Music subscription free trials. Link: 3-Month Free Trials of Apple TV+ and Apple Music Come to Xbox Game Pass Ultimate Perks This Holiday

    Ultimate members who do not currently have an Apple TV+ or Apple Music subscription can claim either or both Perks on their Xbox console or Xbox app on Windows. Once the Perk is claimed, members will be directed to the respective Apple TV+ or Apple Music site to activate their subscription. Members can claim and activate both free trials now until March 31, 2023.

    From all of us at Team Xbox, we hope that you enjoy your 3-month free access to Apple TV+ and Apple Music through the Perks program this holiday season. Stay tuned for more upcoming Xbox Game Pass Perks!

    *Available in all markets where Apple TV+ and Apple Music are available (except Russia and Turkey for Apple TV+ and Russia for Apple Music).

    Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
Thema:

Hi. I can't activate the free Apple TV+ perk.

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