hi i bought the game pass and when redeeming the nitro discord does not appear help me please

Hello Koili213,



Thanks for reaching out to the forums. We understand you have question on a perk. Have you ever got a discord Nitro perk in the past with Ultimate? There were ones where you got discord nitro for signing up. If so this could be why the Perk is
not showing as your account already has had a discord promo in the past. Here is the promotion
page for discord Nitro.

Note: Only new subscribers can claim the 3 months of Nitro! If you have previously subscribed to Nitro, Nitro Classic, and Server Boosting, you will not be able to claim this code, however, this code can be gifted to a friend!

If you have never had these you can request a call from support.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

As there is nothing more we can do here on the forums, I will be locking this thread.

Thanks,

Brad

Yeah, but when I redeemed the Nitro in the Xbox Game Pass I recieved a Discord link, not a code to redeem. :/

Ji hopz9187,

Thanks for your post. I understand you are experiencing are looking to redeem a token for Discord Nitro obtained via Xbox Game Pass for PC. To redeem your token, check out this page:

Discord Nitro Gift Redemption.

I hope this helps.

Yeah, but when I redeemed the Nitro in the Xbox Game Pass I recieved a Discord link, not a code to redeem. :/

Yep, my apologies...I got confused and thought you were redeeming a Game Pass subscription from Nitro when you it's the opposite way around

If you received Discord Nitro with the promotion follow the steps in this Discord Support article
'Xbox Game Pass & Discord Nitro' to claim your Discord Nitro subscription. Everything you need to know
about how to redeem it is covered.