Hi I bought fifa 23 game on Xbox but I bought it on the wrong account. Is there anyway to...

Hello *am S. my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Note: This is a public forum therefore, I suggest you not share your personal information.

I am very sorry for the problem you are going through, the best thing you can do is request a REFUND and purchase the game with the correct account.

In the refund there is a form, which is the following:

https://support.xbox.com/forms/request-a-refund

There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

Subscriptions can be refunded within 30 days of purchase.

Sincerely,
Oskayra.

I have the same problem. I have just bought the wrong Fifa 23 version. Instead of Fifa 23 x box series S accidentally I bought xbox one version. And didn't even installed it. Let's wait for the refund result as I made a ticket refund recently.

I made the same mistake but didn’t realize it for a few months of playing as I can’t play with friends who just got the “right” edition for $50 through an Xbox promotion I have access to. Doesn’t seem fair that I have to pay an additional $50 after I preordered for $60 to get the edition of the game I thought I was getting. (Why would the Xbox one version be standard when Xbox s/x have been out for over a year…)

I have the same problem like him

Can somebody please help me????

Unfortunately we don’t have enough money to buy it again and I wanna play with my friends 😭

No I tried that EA cannot upgrade me to the correct version. Every site says to contact Microsoft for a solution.