Hi I am trying to play Roblox on tablet mode (HP computer brand new), but it seems that my...

Hello Amanda Houet，



Welcome to the Microsoft Community！



I understand that you're upset that Roblox doesn't work in the Microsoft Store, and I understand your feelings,

Roblox is not owned by Microsoft, so what I can do for you is very limited, but I can point you to the right community, Roblox has a dedicated support team, search for Roblox support to find their support community, please contact them for appropriate technical support.



Best Regarts ,

Morning | Microsoft Technical Support Community

Hi, eshal asim

Welcome to Microsoft Community.

We understand that you are experiencing an issue where you find that the joystick and jump buttons are not showing up when playing Roblox in tablet mode, this could be due to an issue with the game settings or the tablet's settings. Here are some possible steps to fix it:

1. Check the game settings:

o Open the Roblox game and go to the game settings.

o Check if there is an option for “Touch Controls” or “Tablet Mode” to make sure they are enabled.

2. Adjust the game resolution:

o In the Roblox settings, try adjusting the game resolution to see if the touch controls are displayed.

3. Update the Roblox client:

o Make sure your Roblox client is up to date, sometimes older versions of the client may have compatibility issues.

4. Check tablet settings:

o In the tablet settings, make sure that “Tablet Mode” or “Touch Mode” is enabled. o Check if there are any relevant accessibility features.

o Check to see if there are any relevant accessibility settings or game mode settings that may affect touch control.

5. Use third-party applications:

o There are third party apps that emulate joysticks and buttons, you can try installing and using these apps to control Roblox.



Please note that Roblox is a sandbox game, and many of these games may have been created by different developers, so different games may have different controls and compatibility. If the problem persists, it is recommended to try contacting Roblox customer service for more specific assistance.



Best Regards

| Microsoft Community Support Specialist

I am also having the same issue. Brand new HP envy.

@that 1

Every one has brand loyalty huh, well let me see. My tv is a panasonic, my PS4 is sony, my Xboxone is M$, my car is a ford focus st, my motorcycle is a Honda, my phone is a samsung, my dslr is a canon, my computer tablet and iPods are apple... Hmm, seems
like I have no brand loyalty. Nor am I a fanboy because I have both consoles.. Try again.

@Merlin + @DJ

5*s for you both.

Hi Tony, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, disable your laptop Tablet Mode.

If that still does not work, please, contact Roblox Support:

https://www.roblox.com/support

I hope this helps.