hi I am revantino and my account recently got hacked

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello revantino saphyre,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to access your Microsoft account and is unable it was compromised. I couldn't really imagine how important it is to know that your account is now inaccessible to you for play Minecraft with your friends. Just to set your expectations, the Microsoft account is managed by a fully automated server, and we don't have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the careful account recovery process is designed to protect you from possible malicious activity. Please allow me to do the best I can to help you recover your account.

Since you are trying to access your Microsoft account, we have a support article that you will need to check before you proceed with our suggestion below: Recover a hacked or compromised Microsoft account.

If you have already perform the steps from the support article we provided, we recommend you to try this tool. Through this tool, you will be personalize with your issue and you may be able to connect to our live support if contacting them will help you accessing your Microsoft account. Please use this link: Login Help Tool.

To be fair, no one in the Microsoft community can remove or change your account information. Your own self will be the help you need.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Try this link:
live.xbox.com/.../Protection

It says 360 only, but it may lock him out of the One.

Just to confirm: did you change your password? Last time I tried this, that on its own was enough to force a One to ask for the new password the next time I signed in. That should be enough to regain access yourself, at which point you may be able to change
your Home Xbox to your own.

Now, if it is not, you should contact Phone Support and get them to look into this:

support.xbox.com/contact-us

If you can verify to them account ownership and such they may be able to grant you permission to change Home Xbox, otherwise you will need to wait three months during which time you will need to always be connected to Live in order to play downloaded games.

You friend would need to file a complaint on the gamer via the console. Calling out other gamers is not allowed on the forums.

If his account has been compromised, he would need to contact support and have them start an unauthorized access investigation.

I have had the same problem. I am unsure whether its because my account got hacked (got it back though) a few days ago or its that I've changed my broadband ( a few months ago). Mister Gwyther could it be because of my hacked account and what can I do to
make him delete it off his xbox. Can he get banned for this?