hi I am revantino and my account recently got hacked

Try this link:
live.xbox.com/.../Protection

It says 360 only, but it may lock him out of the One.

Just to confirm: did you change your password? Last time I tried this, that on its own was enough to force a One to ask for the new password the next time I signed in. That should be enough to regain access yourself, at which point you may be able to change
your Home Xbox to your own.

Now, if it is not, you should contact Phone Support and get them to look into this:

support.xbox.com/contact-us

If you can verify to them account ownership and such they may be able to grant you permission to change Home Xbox, otherwise you will need to wait three months during which time you will need to always be connected to Live in order to play downloaded games.

You friend would need to file a complaint on the gamer via the console. Calling out other gamers is not allowed on the forums.

If his account has been compromised, he would need to contact support and have them start an unauthorized access investigation.

I have had the same problem. I am unsure whether its because my account got hacked (got it back though) a few days ago or its that I've changed my broadband ( a few months ago). Mister Gwyther could it be because of my hacked account and what can I do to
make him delete it off his xbox. Can he get banned for this?

Hi BillyBramley,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Sorry to hear that your account was hacked. If you are looking for a way to contact support, you may follow the steps below.

Please go to https://support.xbox.com/contact-us and sign into your account/create a new account.

Kindly select Contact us. There will be 2-3 questions in the prompt, you will need to select your answer from the dropdown. Press Next after.

You will be offered with Support Options to get assistance and you may select Call if it is available.

NOTE:

24/7 Chat Support

Phone support

Monday to Friday: 6:00am - 5:00pm PT

Saturday to Sunday: 6:00am - 5:00pm PT

Should you need to know how to recover your Microsoft account from hacker? Please check these links:

Secure your account if you think you’ve been hacked | Xbox Support

How to recover a hacked or compromised Microsoft account

Kindly let us know, if there is any misunderstanding of our description by sending us a reply.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Xbox Forum Moderator

Microsoft Community

NiNjA is correct, we here on the forums don't have the ability to grant points. On top of that, if the investigation team has determined there were no unauthorized purchase, I have to stand by that. If you wish to contest this, please call phone support
and reference your SR number.