Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to...

Discus and support Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to... in XBoX Games and Apps to solve the problem; Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to redeem the code it didn't work, what should I do?... Discussion in 'XBoX Games and Apps' started by Bonginkosi Shamase, May 15, 2023.

  1. Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to...


    Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to redeem the code it didn't work, what should I do?

    :)
     
    Bonginkosi Shamase, May 15, 2023
    #1
  2. Tezzarrific Win User

    Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to redeem the code it didn't work, what should I do?

    it will be in your library
  3. Francia J. Win User

    Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to redeem the code it didn't work, what should I do?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    It should be added to your account by now. Please sign in to https://account.microsoft.com/billing/orders then check if you can see the redemption transaction from there stated as "completed" or "redeemed". Once confirmed, remove and re-add your account and then try downloading the game again.

    "REMOVE ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then select Remove to confirm. ​​​

    4. When you're finished, select Close. ​​​

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    ​​​

    ADD ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email address and the password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"
  4. ngocphi Win User

    Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to redeem the code it didn't work, what should I do?

    Codes are one time use

    Once you redeem it, it would.be in your library

    It doesn't matter if you cancel it during download it will be in your download library
  5. DominumStige Win User

    My black ops 4 disappeared how can i get it back?

    Hi!

    It may happen that you cancel an update and that the game is removed (or you have accidentally removed it). If you can't find it in the "your games" section, you can still search for the game on the store and download it again.
  6. Smwutches Win User

    Accidentally Cancelled Download of Redeemed Code

Thema:

Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to...

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