Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game...

Discus and support Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game... in XBoX Games and Apps to solve the problem; The deluxe version of this game includes Xbox One also. How can i upgrade it? Additionally it does not give me an option for a refund since it was a... Discussion in 'XBoX Games and Apps' started by Rachit Saxena1, Dec 27, 2023.

  1. Rachit Saxena1
    Rachit Saxena1 Guest

    Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game...


    The deluxe version of this game includes Xbox One also. How can i upgrade it?

    Additionally it does not give me an option for a refund since it was a gift. The game is Hogwarts Legacy.

    For some reason i cannot contact customer service because everytime i fill out their online questions on what my issue is - it tells me that no phone support or chat support is available for this.

    Thank you for any help on this.

    :)
     
    Rachit Saxena1, Dec 27, 2023
    #1
  2. Smwutches Win User

    Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game compatible with Xbox X|S rather than Xbox One.

  3. Smwutches Win User

    Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game compatible with Xbox X|S rather than Xbox One.

    There's no way to just upgrade versions. The correct version would have to be purchased.
  4. Rachit Saxena1 Win User

    Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game compatible with Xbox X|S rather than Xbox One.

    There's no way to just upgrade versions. The correct version would have to be purchased.
    Well, that's frustrating - thank you for letting me know.

    Any idea if it is possible to get a refund on a gifted game or any way to contact customer support to explain the situation and request this? Thanks
  5. ngocphi Win User

    Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game compatible with Xbox X|S rather than Xbox One.

    Which edition did you buy

    There is two

    Legacy and legacy gold

    Legacy had both

    You just need to find the xbox one copy in yoir ready to install library

    Gold only I'd next gen
  6. Rachit Saxena1 Win User

    Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game compatible with Xbox X|S rather than Xbox One.

    Which edition did you buy

    There is two

    Legacy and legacy gold

    Legacy had both

    You just need to find the xbox one copy in yoir ready to install library
    I bought this version - https://www.xbox.com/en-in/games/store/hogwarts-legacy-xbox-series-x-s-version/9mt5nj5w7b8z

    Should have bought this one - Hogwarts Legacy: Digital Deluxe Edition - https://www.xbox.com/en-IN/games/store/hogwarts-legacy-digital-deluxe-edition/9MW10GX140N1/0010

    Thank you for helping out.

    Thanks
Thema:

Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game...

Loading...

  1. Hi Folks, Need help with upgrading a gifted version of an Xbox game - i Bought the game... - Similar Threads - Folks Need help

  2. I need Help with insider updates

    in XboX Insiders
    I need Help with insider updates: Hey Guys, I just became an XBOX INSIDER. How do I get my console updated with the insider updates such as mythic achievements? submitted by /u/Ok_Conference_9242 [link] [comments]

  3. Bought a used Xbox enrolled in Insider - Need staff help to

    in XboX Insiders
    Bought a used Xbox enrolled in Insider - Need staff help to: Hello Xbox Insider Team, I bought a used Xbox console that is enrolled in the Xbox Insider Program under a previous account I cannot access. Since my Reddit account is new and I cannot send DMs,...

  4. Need Alpha skip ahead! Can I force tier upgrade?

    in XboX Insiders
    Need Alpha skip ahead! Can I force tier upgrade?: I have been on the omega tier of update preview for nearly a month, I am level 3 on insider, and need an upgrade to alpha tier so I can test a few things. I have tried hard resetting, received a...

  5. please make it where bought online games dont need gamepass

    in XboX Insiders
    please make it where bought online games dont need gamepass: okay so i bought red dead redemption online and i was so happy to try it but when it finally downloaded it told me i need gamepass it seems unfair to me that we need gamepass for a already online...

  6. Hey folks, anyone knows why COD won’t update on PC? Any tips are greatly appreciated! Thanks

    in XBoX Games and Apps
    Hey folks, anyone knows why COD won’t update on PC? Any tips are greatly appreciated! Thanks: My game needs an update but won’t update on my PC. 52916bb2-b4cf-44ab-8c6e-649b24f36a5a

  7. Merry Christmas & happy New Year! ❄☃⛄ - Some quick links for new folk setting up their Xbox...

    in XBoX on Windows
    Merry Christmas & happy New Year! ❄☃⛄ - Some quick links for new folk setting up their Xbox...: Merry Christmas & Happy New Year, everyone! I hope that you are all enjoying your Christmas no matter where you are in the world. [img] As most of you have come here on Christmas day, to find...

  8. Looking for folk to squad up with

    in XBoX Games and Apps
    Looking for folk to squad up with: Uk gamer, 29 years old looking for some folk to game with, not long had the game its its getting pretty annoying with randoms b6f609eb-8508-454b-8083-2167fbde9773

  9. Merry Xmax Forum Folk!

    in XBoX on Consoles
    Merry Xmax Forum Folk!: Happy holidays one and all! :-). 043ba156-e408-4176-857c-ba0e156e8605

  10. Happy Easter eggs box Folk!

    in XBoX on Consoles
    Happy Easter eggs box Folk!: I have to say...DONT think about going to Tesco or Asda today. They are shut but they re-open tomorrow on 'bank holiday'. Work that one out lol. Or at least they are around where I live....