Hi, do you know why it’s saying that I have to choose a plan for my Xbox when I have...

Discus and support Hi, do you know why it’s saying that I have to choose a plan for my Xbox when I have... in XBoX Games and Apps to solve the problem; I have already paid more my monthly subscription but it says that I haven’t, so I can’t play online 6db0f246-0cac-412d-af0c-62a6e8839a1a Discussion in 'XBoX Games and Apps' started by Ty Martin1, Oct 22, 2023.

  1. Ty Martin1
    Ty Martin1 Guest

    Hi, do you know why it’s saying that I have to choose a plan for my Xbox when I have...


    I have already paid more my monthly subscription but it says that I haven’t, so I can’t play online

    :)
     
    Ty Martin1, Oct 22, 2023
    #1
  2. Ty Martin1 Win User

    Hi, do you know why it’s saying that I have to choose a plan for my Xbox when I have already paid for my monthly gamepass, Xbox live

    I have game pass ultimate and it’s not working
  3. Smwutches Win User

    Hi, do you know why it’s saying that I have to choose a plan for my Xbox when I have already paid for my monthly gamepass, Xbox live

    Which Game Pass do you have? If you have Game Pass for console, you won't be able to play online. You need Game Pass Core or Game Pass Ultimate (which includes both Core and standard Game Pass) in order to be able to play online.
  4. PaulRodriguez7 Win User

    Xbox saying I need to 'buy a copy of a game' (Battlefront 2) I've already bought and paid for digitally

    Hi There, thank you.

    It says "Choose the plan that's right for you" (Xbox Live Gold/ X Box Game pass)

    I have tried a soft reset/hard reset reinstalling and deleting the gamer tag and logging back in - same problem

    It will allow me to play as guest - but when I try to play as my profile, it reverts back to telling to"choose a plan...'

    also tried deleting the local app data and rebooting.
  5. Smwutches Win User

    I have a suspension and I do not know why

  6. - AJ - Win User

    Choose a plan that's right for you even though I already have it.

    Hi, Dio! Thank you for reaching out.

    I'm AJ, an Independent Advisor for the Xbox Community.

    I'm sorry you are experiencing issues playing Dead by Daylight.

    If you don't mind, I'd like to ask you a few questions:

    - May I ask which Xbox model you are using?

    - Is the subscription on the account you are using to play Dead by Daylight?

    - Could you double-check that your subscription is both correct and active? you can see this by signing in to your account at https://account.microsoft.com/services

    Thank you! I'll be looking forward to your reply.
    Best regards.
Thema:

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