hi can you help me, iam trying to use my 3 month gold card but this error code pops up 80154007

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

Do you resolve this issue? I have the same error with my 3 month code. I got error code: 80154007

Hi JavierMAtta69,

I tried looking up your code but i think there is something missing from it, you can look up error codes here
https://support.xbox.com/en-us/error-code-lookup?code=80154007, What were you trying to do that brings up that code?

Hey there, not sure if you've found a fix but give these a go; 1. Try signing in and out of your xbox accout, then try purchase. 2. Attempt another offer, like 1 month
gold. 3. Make sure your up to date with gamepass payments. Also, does anything else pop up as an error message?
Alternatively you can purchase gold codes from amazon or any game store as a gift card. Sorry if this wasn't helpful, but let me know how you get on. Good luck!!

hi i have had the error code pop up when i was purchasing the 1 month free gold that is on my dashboard and it keeps saying " sorry there's a problem with the xbox service. try again later. and the status/error code is 80070057 can some tell me what i am
doing wrong or tell me what to do.

thanks