Hi all, I've been a rewards member for some time now and yet I don't get rewarded even though ...

Hello l3AD KARMA V2,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

it's been over a week since I've registered, but I still have nothing to claim even though I've played hours of trove. All the rewards says is get started and when I click that it takes me to the page to download trove, even though it's already downloaded.
I've removed my account, reset the Xbox, and readded it as one of the support members suggested. But the rewards account still shows an old profile picture from my 360 which I don't even use.

Hello ,

We will escalate your issue to our web team to investigate. When they determine what is causing this issue, we'll update your thread here.

That's great! I really appreciate it, I've spent so much money via the Xbox store over last couple of years and could never understand why I've never received any rewards, I've never even received an email regarding rewards but I've been signed up to rewards
for a good while now.

I've got 115 games on the Xbox one yet on my rewards it says I've spent £0. It also says I've been a member of rewards since ???

Thanks for looking into it, look forward to your response

Don't feel bad folk's. I have been a member for over 5 years, Gold all that time and a rewards member but did not get one either. I think its just the luck of the draw.

Plus the fact that prepaid cards are excluded from it is just wrong. I'm still purchasing gold and spending 60 dollars of my money. I just don't want them having my credit card information just in case i get hacked, better safe than sorry. I know i've been
rewarded before for purchasing a 1 year gold prepaid card. I've been a member of the rewards program for 3 years now and this is how i get rewarded? "Sorry, if you don't use the dangerous method of payment you get nothing."