hey when i sign into play fortnite it lets me sign in but directly after signs me out

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with Fortnite. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

I just want to confirm for us to isolate the issue, are you unable to log in to other Xbox games or just specifically to Fortnite?

Based on the information I've gathered, your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note: The "Reset and Keep my Games and Apps" option will not cause you to lose your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

You may also check this link for reference: https://answers.microsoft.com/thread/1c4d0dcf-73cc-4306-aa84-41bcd345510b

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

i need help to play fortnite i’ve been trying all day

I appreciate the response and thank you for the clarification.

On your iPhone or iPad, Android smartphone or tablet, or Windows PC, open your web browser and go to Xbox.com/play. From there, launch Fortnite.

Fortnite through Xbox Cloud Gaming is available through browser only, and is not available to launch via the Xbox Cloud Gaming mobile app, Xbox app on Windows, or the Xbox console game library.

For full system requirements, including OS version and internet connection, kindly check this link for more information: https://support.xbox.com/en-US/help/games-apps/cloud-gaming/about-cloud-gaming

For reference link:

https://www.fortnite.com/mobile/xbox-cloud-gaming

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Best regards,
Darhyl

hey sorry about the confusion but I am doing this from my phone and it is not letting me sign in on the xbox app

I am trying to play mobile

Hey Throne!

Thanks for taking the time to bring this issue to us bud! Sounds like the console itself might be having issues with the updates since it wasn't used in a year as stated in the original post! Try

rolling back the current update (solution 7) and keep us posted!