Hey so my xbox won't allow me to play 18+ games anymore

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

May I ask what is the exact error message or error code that you're getting whenever you're trying to play the game, Mal?

This will determine what troubleshooting steps we have to perform.

ok that is fine, im fed up with all the under age kids & ppl playing a over 18s game, why are they allowed to play mw games ?? and im not reniewing my xbox contract anymore anyways im fed up with ure service and the ppl i play on a over 18s game. its rubbish
big time and a serious waist of money, i want to play men not kids !!!! sort it out xbox, ban me if u want i really dont care anymore xbox, if i wanted 2 play babies id paly viva pinata !! and not modern warfare 2 or 3, its sucks big time !!

Hey there

Also, you should maybe look at the Xbox Live Code of Conduct as from my understanding, it is against rules asking for such Personal Identifiable Information

Also, In the UK, you are not allowed to buy a game that is above your age rating. So an Under 18 will not be able to purchase Grand Theft Auto IV, however they are allowed to play the game at their house. It is only against the law if I allowed students
to play games that are 18 Rated and are not suitable for their age in schools.

You may want to submit a report and a review using the Console reporting tools located in the Gamer card.

Hope this helps

I own the game on the Xbox series x but it won't allow me to connect the game to my profile which is on the Xbox series x and so it does not let me play online, If that makes sense.

i still don't get why they don't want me to play on with my original games and xbox live membership. myself AND ms have the damage, i can't play anymore online, and they won't sell games/memberships/dlcsto me anymore.