Hey I'm seeing if I can contact someone about my Xbox account to see if I can get it back I...

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Unfortunately if you were perma banned there is no way to get an account back.

If it was not a perma ban you can check if you are elegible for a case review here:

https://support.xbox.com/help/family-online-saf...

Hello, Tristan. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

You are probably eligible for a refund. You can send a refund request at:

https://support.xbox.com/en-US/help/subscriptio...

Be aware that submitting a request doesn’t guarantee a refund. If the refund request is denied, you can reply to the email about the refund denial and explain your situation again. The refund team will review your request one more time. If the refund is denied again, unfortunately nothing else could be done.

Feel free to ask back any questions.

Hi Tristan,

Request a refund for digital games:

• Requests are made within 14 days of the purchase date
  
• Requests are for games in which you haven’t accumulated a significant amount of play time
  

You can find more information on how to do it here.

Have fun playing,

HI, it's an issue that has crept up, but some users are reporting that their friend list has come back, if yours hasn't, then try power cycling the console, that might help with the issue.

Thanks this helped a lot 🙂