hey, i redeemed a code but i don't know how I can now play because whenever i go to the...

I'm having an issue also, I received the message to redeem the code for the warthog a few weeks before the release of the game and I redeemed it and now I go to redeem it again (keep in mind I bought the ultimate edition don't know how this affects anything
but hey) and it says the code has already been redeemed, then I proceed to the game, check my garage on Forza Horizon 3 and the warthog is not there

Hey,

The only thing that it says are the 25 digit code instructions (how to redeem it) and the QR code nothing else but the fine prints. I can't seem to send a photo tho as I don't know how to

Well I don't know how a game that's installed on your HDD can be hidden. I know if it's uninstalled you can hide it, but that's not the issue.

The issue is with the digital rights/ownership. All the other games I've bought digitally show up and work fine. It's these two games in particular that I can't play without getting the prompt to "insert disc/go to Xbox Store" even though I redeemed the
codes and could play them for the past 6 years until now.

This is whats happening

I don’t now where my video is

Hello Rasmus

Thanks again for providing quality info regarding this Issue. It sounds it has been verified that this is indeed a controller issue.

Please take the time to
contact us here to request a repair/exchange.

Hope this helps