hesap askıya alındı [Edit -Translation] - account suspension

Contact xbox live support to settle overdue payments.

Hello SeriousKitten,

Thank you for posting here on the Xbox forums. Please visit this website for assistance with paying a past due balance: How
to pay a past due balance on an Xbox subscription

If you would rather
cancel the subscription, use that link and see if Xbox support has any more options for you.

How to contact the Xbox Support Team:

1. Click the support link : Xbox Support
2. Select Billing & accounts in the category area
3. Select See other options
4. Select Charges on my account
5. Select Show contact options
6. Select Request a call from Support

Hi Mertcan, my name is Joel, I'm here to help you with any problems or questions you may have.

Mertcan, I am sorry that this has happened to you, however from here we can only guide you through the process so that you can verify the cause and appeal your sanction, on the other hand it is necessary to be clear if your account was suspended by Microsoft or was banned by Forza support directly,

Note Customer Service cannot assist with suspensions or disciplinary action. These personnel do not have access to compliance details. Read on for information on how to ask questions about your current suspension.

https://enforcement.xbox.com/en-US

Please log in to the link above and click on the yellow handshake. It will give you a more detailed reason why it was forbidden and an option to appeal it.

*** Only by following the steps indicated above can you learn about your case and appeal only if this option is available to you, there is no other way to contact the Enforcement department and no one else at Microsoft can help you.

*** Customer Service has information about your case nor can dispute or discuss in any way whether your situation is fair or not, I hope you can understand the situation and stay within the rules of the platform.

Important Xbox will not tolerate any abusive behavior. When submitting an appeal or responding to an agent's request for additional information, do not insult or threaten Microsoft employees or post profane, bigoted, or otherwise inflammatory content. Case review inquiries are subject to the guidelines outlined in the Xbox Community Guidelines. Disregarding these rules may result in closure of the case review. Especially offensive violations may result in additional disciplinary action from Xbox.

Please note that this is only a public forum, I will respond to you in a short period of time within the possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

Greetings!

The steps for the situation you are describing can be found here:

Change your child’s Xbox privacy and online safety settings


Please let me know if you have any trouble with a reply

Thank you for reaching out!

[Associate bir çevirmen uygulaması kullanıyor, lütfen dilbilgisi hatalarının veya yanlış sözdiziminin oluşabileceğini unutmayın]



Merhaba İlkerozgen,

Xbox forumları ile iletişime geçtiğiniz için teşekkür ederiz! Mojang hesabınızı Microsoft'a geçirirken bir hesap karışıklığı olduğunu anlıyorum. Daha iyi yardımcı olmak için, hesap sorunlarını daha da ileriye taşımanız için bir talep formu gönder ile birlikte aşağıda bir hesap geçiş SSS'sine ekledim.

Hesap Geçiş SSS

İstek gönderme

Umarım bu yardımcı olur!

-Tali



[Aşağıdaki "Evet" düğmesine dokunarak sorunuzu yanıtlarsa bize bildirin]