Hero Cosmetic Pack – Kunoichi for Age of Empires III: Definitive Edition.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If you purchase this, you should be able to install it via Xbox App. Make sure that you're signed in under the correct account on your Xbox App and then search "Age of Empires III: Definitive Edition – Hero Cosmetic Pack – Kunoichi" from there. If you have an install option please do so and then launch the game.

Thank you, MS tech's n\don't know where the purchased extensions are neither. After 2 hrs on the phone they told me to go to the community for an answer.

Thank you for trying to help me

You're welcome and thank you so much for getting back to me. In-game queries it is handled by the game support since they have visibility and expertise.

Good thing we were able to confirm that it is installed inside of your game, it'll be easier for them to identify.

To help you I got you their link where you can submit a ticket so they can guide you: https://support.ageofempires.com/hc/en-us/reque...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

You're welcome and thank you for your kind understanding as well.

Usually, cosmetics it should be visible on the cosmetics/skin/items tab but there are games that it is accessible inside of a game mode. Sorry as I have a lot of backlogs, haven't tried playing the game yet.

Ok thank you for responding so quickly. The Xbox app indicates Hero Cosmetic Pack – Kunoichi is already installed. I know this is an extension, but where is it found? There are so many games in AOE Definition III. Would I find the Hero Cosmetic Pack – Kunoichi in the Story Mode , Historical Battles, Skirmishes, Art of War or the Challenges? You buy these add on's and have no idea where they have landed. To my surprise I also at another time purchased Lizzie and have no idea where to find that add on as well.

I appreciate you giving me a helping hand.

Thanks Again