here is a photo of the error I have getting

Discus and support here is a photo of the error I have getting in XBoX Games and Apps to solve the problem; [img] 9b9e2e21-f2d6-4ee3-95fc-cc6b2a6b8eac Discussion in 'XBoX Games and Apps' started by Elizabeth_25EF, Jan 19, 2017.

  1. here is a photo of the error I have getting


    here is a photo of the error I have getting [​IMG]

    :)
     
    Elizabeth_25EF, Jan 19, 2017
    #1
  2. Sorry, there's an issue with your account.

    Is it just me or photo can't load here? Where could i post photo which shows that error message?
     
    Swiftblade240, Jan 19, 2017
    #2
  3. 50% chance of having LIVE on startup

    Here is a photo of what I have done:

    [View:Photo by 2HungLow]
     
    JamBoSafari12, Jan 19, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    here is a photo of the error I have getting

    Hey there!



    Sorry to hear about the issues. What troubleshooting steps have you tried so far? If you haven't done any yet, you can check out the
    Casual Games FAQ section for some basic steps to try first. If those don't work, check out the this link regarding
    Error Codes and How to Fix Your Game for some further steps.



    In the meantime, could you also provide us with the following information as well? This will help us when we look into the issue.



    • Region
    • Device
    • Mobile? (Y/N)
    • Operating System
    • Wired or Wireless connection


    Additionally, providing us with a screenshot of your computer's DXDiag will help a bunch. You can press the 'Windows' key on your keyboard and type in 'dxdiag' and it should pop up. If you need further
    assistance with this step, you can find instructions
    here
    .



    Thanks so much! here is a photo of the error I have getting :)



    --------------------------------------





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Jan 20, 2017
    #4
  5. Miss Bijoux Win User

    here is a photo of the error I have getting

    Hey there!



    Sorry to hear about the issues. What troubleshooting steps have you tried so far? If you haven't done any yet, you can check out the
    Casual Games FAQ section for some basic steps to try first. If those don't work, check out the this link regarding
    Error Codes and How to Fix Your Game for some further steps.



    In the meantime, could you also provide us with the following information as well? This will help us when we look into the issue.



    • Region
    • Device
    • Mobile? (Y/N)
    • Operating System
    • Wired or Wireless connection


    Additionally, providing us with a screenshot of your computer's DXDiag will help a bunch. You can press the 'Windows' key on your keyboard and type in 'dxdiag' and it should pop up. If you need further
    assistance with this step, you can find instructions
    here
    .



    Thanks so much! :)



    --------------------------------------





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
  6. Swiftblade240 Win User

    Sorry, there's an issue with your account.

    Is it just me or photo can't load here? Where could i post photo which shows that error message?
  7. SatNiteEduardo Win User

    Vitrine Forza Horizon

    Translation

    Hello,

    Lately, I have problems with my window Forza Horizon.

    The 18 locations are used my window. I want to make room in the game but when I do the next action, I get an error message.

    My action:

    I press Start -> Fashion Photo -> Photo Share -> Shared Photos -> I select my picture and I click on "remove"

    The error message:

    "Failure of the transaction. Try Again"

    The problem is the same regardless of the photo I choose the 18. In addition, I do not see how the household other than through the game?

    Thank you for your help.

    Regards
  8. Gobix7319 Win User

    From the Xbox application I get an error when adding a friend

    I have everything to allow my privacy and everything and I still get that 0 friends and the error,I don't know if I can send a photo to see what is true
  9. Ryan [Limitless] Win User

    Hi, when I go to redeem the X-Box 3-month game pass, I get the error message that I have sent. How do I redeem it? Please, can you help me? I tried several times, but it didn't work.

    Hi Chanuth, I’m Ryan.

    Can you share a photo of the exact error message you receive? Is it a code for the subscription?

    Here to help.
Thema:

here is a photo of the error I have getting

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