Help?

Discus and support Help? in XBoX Rewards & Social to solve the problem; hi I have 30,000 in rewards. And it keep telling me to update my info. But everything is up to date. It been like this for 4 or 5 months and someone... Discussion in 'XBoX Rewards & Social' started by RisingSaint84, Apr 10, 2017.

  1. RisingSaint84
    RisingSaint84 Guest

    Help?


    hi I have 30,000 in rewards. And it keep telling me to update my info. But everything is up to date. It been like this for 4 or 5 months and someone please help fix this problem? Thank

    :)
     
    RisingSaint84, Apr 10, 2017
    #1
  2. CallumJBowen
    CallumJBowen Guest
    Should I get an Xbox One just for Halo 5??

     
    CallumJBowen, Apr 10, 2017
    #2
  3. Knowitall(2)
    Knowitall(2) Guest
    Subscription problem with the card

    Have a peek at this link about "Adding a Payment Method" and see if it helps you at all, if not can you answer the questions at the bottom please?

    forums.xbox.com/.../19164.aspx
     
    Knowitall(2), Apr 10, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Help?

    Hello RisingSaint84,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Apr 11, 2017
    #4
  5. B0t0S Win User

    HELP HELP HELP HELP

    Try clearing the cache on your HDD.
  6. lm Benjamin Win User

    HELP HELP HELP HELP

    yeah i have and it works for about 30 seconds then it comes up with disc unreadable, it also still skips from 80% to 100%
  7. GrzegorzBak Win User

    HELP HELP HELP HELP

    you can try to recover your gamertag. if you have a possibility try to download the game into a different storage drive (usb disc for example).
  8. SylvanMartin Win User

    help help help HELP HELP HELP ME

    sorry about this post i have fix my problem

    thanks anyway
  9. Obsessive Power Win User

    help help help HELP HELP HELP ME

    You need to provide more information. What error do you recieve when you try to sign in?
Thema:

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