Help?

hi I have 30,000 in rewards. And it keep telling me to update my info. But everything is up to date. It been like this for 4 or 5 months and someone please help fix this problem? Thank

:)

 

Should I get an Xbox One just for Halo 5??

 

Subscription problem with the card

Have a peek at this link about "Adding a Payment Method" and see if it helps you at all, if not can you answer the questions at the bottom please?

forums.xbox.com/.../19164.aspx

 

Hello RisingSaint84,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.