Help would be greatly appreciated

On August 2nd my xbox live account received a 14 day suspension, it has been 14 days 5 hours since the suspension. I am still unable to sign in to my account it still says my account is permanently suspended. it was a permanent suspension for a
first offense of the subject that i was accused of and was overturned to a 14 day suspension.

Hi I'm Caleb,

So unfortunately if you have a permanent ban there is nothing that can be done on forms if you feel you were treated unfairly in terms of the ban. You can submit a case to be reviewed by the enforcement team. But I'm pretty sure that three offences is a
permanent ban I'm sorry but that's just how it is

Best of Luck, Your friend Caleb

Really curious as to what's going on, was supposed to be unbanned already. Now this? Seem to be only for me, anyone else having a problem if they go to the enforcement page? Not to mention i am 16 days into a 14 day ban.

Yeah, they overturned the "permanent" ban to a 14 day on the 5th so I'm going to assume and hope my account will be functional today.

I have had the same problem lately. try going to your download history and downloading it again. Keep trying, don't give up. it will download eventually.

Sorry for the language page. ;-) I'd like to know some more info what your issue is. Did you tested the xbox? And what I understand is that you don't get internet on your Modem? Or did you mean the router is the modem?

What will happen when you shut down the power for a minute and then back on, and after its all up and running again, start the xbox and run an other connection test.

Let us know what it tels you next.