Help with XOXO credit

Discus and support Help with XOXO credit in XBoX Rewards & Social to solve the problem; Hello I believe that I purchased content that should have fulfilled requirements for all three steps but have still not been credited for Quick Flings... Discussion in 'XBoX Rewards & Social' started by SirGareyth, Feb 25, 2017.

  1. SirGareyth
    SirGareyth Guest

    Help with XOXO credit


    Hello I believe that I purchased content that should have fulfilled requirements for all three steps but have still not been credited for Quick Flings - DC Legends of Tmrw season 2 purchased on Feb 18 (I also bought Oxenfree), and several films for step
    3, thank you.

    :)
     
    SirGareyth, Feb 25, 2017
    #1
  2. Hey everyone!

    ..........

    Hello "CoCoBunni XOXO" Help with XOXO credit :)

    ..........

    I play 75% solo and 25% cooperative multiplayer; I hate PvP Modes. I hope that you find other people to play with Help with XOXO credit :)

    ..........

    Have a nice day or afternoon or night "CocoBunni XOXO" Help with XOXO credit :)

    ..........
     
    Lei Fang DOAX3, Feb 25, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Rewards

    The XOXO offer does not award credits just for playing and earning achievements in the games. You only receive credits for purchasing the games. If you think you've spent enough to complete some of the offer, you'd want to post in the Xbox Rewards Questions
    forum in order for support to check your purchases.
     
    Smwutches, Feb 25, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Help with XOXO credit

    Hello SirGareyth,

    We can confirm an issue with your TV Season purchase, and have corrected that error. You should see the missing progress and subsequent completion of Quick Flings shortly. However, keep in mind that new activity takes up to 96 hours to be processed, so your
    Movie purchases have not yet shown up as progress. We see that we have recently taken in your purchases on the 25th and are processing them. However, keep in mind that that offer requires $40 to complete. So far, we have only received 4 eligible movie purchases,
    which add up to $34.96.
     
    XBLRewards8, Feb 27, 2017
    #4
  5. XBLRewards8 Win User

    Help with XOXO credit

    Hello SirGareyth,

    We can confirm an issue with your TV Season purchase, and have corrected that error. You should see the missing progress and subsequent completion of Quick Flings shortly. However, keep in mind that new activity takes up to 96 hours to be processed, so your
    Movie purchases have not yet shown up as progress. We see that we have recently taken in your purchases on the 25th and are processing them. However, keep in mind that that offer requires $40 to complete. So far, we have only received 4 eligible movie purchases,
    which add up to $34.96.
  6. DiannLambert Win User

    microsoft xbox

    thank you all for trying to help xoxo I so appreciate it
  7. Smwutches Win User

    Rewards

    The XOXO offer does not award credits just for playing and earning achievements in the games. You only receive credits for purchasing the games. If you think you've spent enough to complete some of the offer, you'd want to post in the Xbox Rewards Questions
    forum in order for support to check your purchases.
  8. XBLRewards8 Win User

    rewards for xoxo

    Hello Stan Th3 M4n 00,

    After investigating your purchases, it looks like your purchase of Sisters (Unrated) was not included. We will adjust your account for completion of that offer, and you should see the Credits pending by the end of next week.

    We rely on partners to provide their product listings for our offers. It looks like while the normal version of Sisters was included, the Unrated variant was not sent. We will still honor this purchase, since it was likely their intent to include all products.
    Again, apologies for the inconvenience.
  9. XBLRewards8 Win User

    XOXO rewards

    Hello SteadySphere,

    Apologies for the inconvenience. After investigating the purchases you describe, we have determined the cause for this issue, and are creating a hotfix to correctly award punches for some of your purchases. You should see the changes shortly.
Thema:

Help with XOXO credit

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