Help with Vip and Gold

Discus and support Help with Vip and Gold in XBoX Rewards & Social to solve the problem; First sorry for my english, i'm from Brazil and don't know english very well. My problem is: I'm a gold member, im sign in msrewards, i buy games in... Discussion in 'XBoX Rewards & Social' started by Odraued, Dec 5, 2016.

  1. Odraued
    Odraued Guest

    Help with Vip and Gold


    First sorry for my english, i'm from Brazil and don't know english very well.

    My problem is: I'm a gold member, im sign in msrewards, i buy games in store, but the rewards do not reconize my gold and my aquisitions. I dont receive the 1250 points to my firt aquisition and the VIP say that i'm not gold. What i need to do? I make a phone
    call to ms and they say to me came here ask about this problem. Thank you!

    :)
     
    Odraued, Dec 5, 2016
    #1
  2. EAGLE 069
    EAGLE 069 Guest
    my vip

    i bought 2 gold memberships on apr 12 and no reward for it?? and i dont get x2 rewards for games with gold?? why not ive been tryig so hard to get my vip rank up ...help plz
     
    EAGLE 069, Dec 5, 2016
    #2
  3. optimus gasp
    optimus gasp Guest
    Been gold for 2 years can't claim active for 6 months VIP gems why

    how do i claim my VIP rewards for being gold for 6months I have had gold active now for over 2 years and can't claim every time I try it goes to a sign up page please help also have the same problem for the games pass VIP

    Please help

    Many thanks

    Gary
     
    optimus gasp, Dec 5, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Help with Vip and Gold

    Hello Odraued,

    I see that we are correctly labeling you as a Gold member. Based on your post, it sounds like you may need clarification on how our program works. You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at (Xbox Live Rewards). These are special promotions that
    reward Credits for specific purchases.

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
    Your Gold status does not entitle you to Credits. A Gold subscription just modifies your MyVIP payback to award double the normal rate of payback once you have a MyVIP star.

    The 1250 Credits offer is our First Time Purchase offer. This is for your first purchase using your Microsoft Account currency as the payment method. This would be using funds added to your Microsoft Account. Since you have not made a purchase with this
    payment method, you have not yet completed the offer. Hope this helps clear up any confusion!
     
    XBLRewards8, Dec 6, 2016
    #4
  5. XBLRewards8 Win User

    Help with Vip and Gold

    Hello Odraued,

    I see that we are correctly labeling you as a Gold member. Based on your post, it sounds like you may need clarification on how our program works. You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at (https://rewards.xbox.com/mymissions/). These are special promotions that
    reward Credits for specific purchases.

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
    Your Gold status does not entitle you to Credits. A Gold subscription just modifies your MyVIP payback to award double the normal rate of payback once you have a MyVIP star.

    The 1250 Credits offer is our First Time Purchase offer. This is for your first purchase using your Microsoft Account currency as the payment method. This would be using funds added to your Microsoft Account. Since you have not made a purchase with this
    payment method, you have not yet completed the offer. Hope this helps clear up any confusion!
  6. WickedCueball Win User

    Xbox live VIP

    How are VIPs selected?

    A. The selection of VIPs differs for each Xbox LIVE Rewards VIP Exclusives offer, but if you stay active and remain an Xbox LIVE Gold member, you'll increase your chances of being selected. So, stay Gold and you could be a VIP!
  7. MerceNineRY Win User

    1st DLC Launch Call to Arms Map Pack

    thanks to this vip dlc [the recent one that is available to vip members] *a vip member at that* i no longer have to rely on the prize boxes to aquire the Gold Skin armour; as the Car 13 Armour Skin looks like a better version of the Gold Skin armour, that
    can be unlocked via the Prize boxes :)
  8. SSondag Win User

    jogar jogos online

    Translation

    not bought gold vip package only free access to this account of free to play online with other people or I will have to buy the vip package?

    If you want to go online and play with others in multiplayer games, then yes, you will have to purchase the Gold subscription.
  9. Smwutches Win User

    Missing Reward Credits

    Support will double check but keep in mind that the double points is only eligible for VIP rebates. If you have been getting the extra credits, your VIP rebates will be listed with (gold) next to them in your statement.
Thema:

Help with Vip and Gold

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