Help with this error (PUR-RiskRejected-CrossRegion)

Proklo · Aug 10, 2020

I'm trying to buy xbox gamepass for pc but when i'm going to pay ( i'm paying with paypal ) but i from uruguay

Theres a way to buy gamepass in uruguay ? i'm a really fan and im so excited because i'm going to play mfs 2020

Please help me and thanks in advance

(Sorry for the english)

:)

Proklo

Can i pay with a vpn or something ? ;(

Smwutches

Sorry, but Game Pass is not available in Uruguay.

Smwutches

No. That would violate the terms of service.

XBF Steven R

Hey there Buddenax,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty peculiar. This kind of error is something that cold be resulting from some kind of electronic payment discrepancy. The best
thing to do at this time would be for you to go ahead and contact
customer support at your earliest convenience.

When you get the chance, give that a shot and let us know if that helped.

Thanks!

onyxishere

Sorry to hear it. If you live in Singapore but your tag is set for a different country then that is what could be causing the issue.

Help with this error (PUR-RiskRejected-CrossRegion)