Help with 'Sign in with a Microsoft account' on Minecraft

Sign in the Microsoft Store with the old account. Then, install "Minecraft for Windows 10", it should be free. After that, sign out your old account from the Microsoft Store. Open up "Minecraft for Windows 10", then sign in with your new account. You will
get updates for free if you do the following. I hope this helps.

Hi Theo, my name is Joel, I'm here to help you with any problems or questions you may have.

Theo, Microsoft does not keep a record of the sites where the user links an account, so instead you should check with Minecraft support directly and PSN support. Only they can determine the account associated with your profile within that platform and game.

You can open a ticket with Minecraft support from the link

https://help.minecraft.net/hc/en-us/requests/new

Please note that this is a public forum, I will respond to you within a short period of time as possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others.

Regards

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you signed in with a new Microsoft account on your PS5, you will not be able to access your old Minecraft account that was linked to your previous Microsoft account.

To access your old Minecraft account, you will need to sign in to your PS5 with your old Microsoft account credentials. If you cannot remember your password, you can try to reset it using the Microsoft Account Recovery page.

If you are still unable to access your old Minecraft account, you may need to contact Minecraft support for further assistance. They may be able to help you recover your account or link your new Microsoft account to your old Minecraft account.

Hi Junkyuri,

Thanks for all the replies. You need to be signed into the same Microsoft account.

https://beta.support.xbox.com/help/...-edition-faq#61ee62d6087142ad905d20e8a2107035

Log into Minecraft and sign into your Microsoft account. All your content will sync automatically with other purchases you’ve made with other Bedrock versions, as long as those purchases were made while
logged in to that same Microsoft account.

If they were not bought signed into the Microsoft account, they will not be available.

Hope this helps.

Brad

Hi, my name is Tadeu, I'm an independent consultant and a Microsoft Xbox user just like you.

I'm here to help.

I hope everything is going well and thank you for reaching out.

This support is intended to answer questions about the use and configuration of devices.

I'm sorry you're experiencing this issue with Minecraft.

Please try these steps.

1. Check your Minecraft account settings.

Go to your Minecraft account settings if available and make sure the correct Microsoft account is linked.

You can also check your in-game settings in Minecraft to confirm that you're using the correct Microsoft account.

2. Sign in to the Xbox app.

Before attempting to sign in to Minecraft, sign in to the Xbox app using the correct Microsoft account.

This may help resolve sign-in errors, according to Minecraft's help articles.

3. Sign out and reset the cache.

Sign out of your Microsoft account in the Xbox app, Minecraft launcher, and Microsoft Store.

Reset the Microsoft Store cache using the wreset.exe command; detailed instructions are available from Microsoft.

4. Check for updates:

Make sure Windows and the Minecraft launcher are up to date. You can check for updates in Windows Settings and the Microsoft Store.

5 Reinstall Minecraft.

If the above steps don't work, consider reinstalling Minecraft, which may help resolve any lingering issues with your game data.

Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in responding. I am simply a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

Best regards.