Help with reinstalling digital download game

Discus and support Help with reinstalling digital download game in XBoX Games and Apps to solve the problem; I ordered a game off Argos and the game was asking me to verify the owner. I uninstalled the game, when I try to reinstall the game it won’t work and... Discussion in 'XBoX Games and Apps' started by rosie ferris, May 14, 2023.

  1. rosie ferris
    rosie ferris Guest

    Help with reinstalling digital download game


    I ordered a game off Argos and the game was asking me to verify the owner. I uninstalled the game, when I try to reinstall the game it won’t work and says game is owned but will not install. The game is Hogwarts leg DE for Xbox one & Xbox Xs compatible. When I go onto the store it says buy the game? I already own it?

    :)
     
    rosie ferris, May 14, 2023
    #1
  2. Francia J. Win User

    Help with reinstalling digital download game

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    There are multiple reports in regard to the same issue, however, we need to validate your license for the game still. Kindly sign in to https://account.microsoft.com/billing/orders then check the game edition that you purchased as well as the status if it's "completed" or "redeemed". Kindly let me know the edition that you have as well as the status.
  3. rosie ferris Win User

    Help with reinstalling digital download game

    Hi,

    I ordered the game off Argos & used the code on my boyfriends Xbox one.

    I do not have an Xbox or Microsoft account.

    It’s the Deluxe edition

    Thank you
  4. Francia J. Win User

    Help with reinstalling digital download game

    Thank you so much for the update your boyfriend may need to validate the status of the redemption transaction. Can you please ask him to sign in to https://account.microsoft.com/billing/orders and validate the status of the redemption transaction?
  5. CyTeK1978 Win User

    buying a new xbox one console

    yes,

    you can reinstall offline games as well as online games (disc and digital) on a new console but you need to user your profile for digital downloads (reinstall) and for your savegames.
  6. ngocphi Win User

    Can't install some Rare Replay games

    You gotta uninstall thegold games

    Probably best to just reset

    Then reinstall using the downloads

    Digital downloads doesn't overwrite previous installs
Thema:

Help with reinstalling digital download game

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