Help with Microsoft Store and Xbox App Store

Discus and support Help with Microsoft Store and Xbox App Store in XBoX Games and Apps to solve the problem; Hello, I need help regarding the installation of a game on my PC. I purchased Forza Motorsport on the store but I am unable to install it, it asks me... Discussion in 'XBoX Games and Apps' started by Pierpaolo Improta, Oct 7, 2023.

  1. Pierpaolo Improta
    Pierpaolo Improta Guest

    Help with Microsoft Store and Xbox App Store


    Hello, I need help regarding the installation of a game on my PC. I purchased Forza Motorsport on the store but I am unable to install it, it asks me the destination disk where it will install it, but the installation process doesn't start. Same goes for the Xbox App Store and the Forza Website: it says that I own the game but as soon as I click on "INSTALL" nothing happens. Any solutions?

    :)
     
    Pierpaolo Improta, Oct 7, 2023
    #1
  2. Pierpaolo Improta Win User

    Help with Microsoft Store and Xbox App Store

    Thank you for the advices, but I cannot update my Windows, it gives me an error 0x80080005 saying that there were some problems with the installation of the updates. Because of this, I cannot update the Xbox and the Store. I sincerely don't know what to do
  3. Pierpaolo Improta Win User

    Help with Microsoft Store and Xbox App Store

    Mh ok, so you think I have to restore necessarily Windows? Thanks
  4. Nkosana23 Win User

    Help with Microsoft Store and Xbox App Store

    Hi. My name is Brilliant, and I am happy to assist you today.

    Here are a few troubleshooting tips you can try to resolve your query:
    - Restart your device.
    - Update Windows.
    - Update your device drivers.
    - Update the Xbox and Gaming Services apps.
    - Sign into the Xbox app and Store using the same account.
    - Remove and reinstall Gaming Services.
    - Make sure your date and time is correct.
    - Disable your antivirus.
    - Use the app troubleshooter.
    - Repair and reset the Xbox app.

    For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

    I hope this helps resolve your query.
  5. Nkosana23 Win User

    Help with Microsoft Store and Xbox App Store

  6. XBF Diego M Win User

    Xbox App for PC Message issue

Thema:

Help with Microsoft Store and Xbox App Store

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