Help with Messaging.

Discus and support Help with Messaging. in XBoX on Consoles to solve the problem; So, here's the ordeal. I was on BLOPS 4. Playing a normal game of TDM and after the match I get a message from a player. I go to my messages and the... Discussion in 'XBoX on Consoles' started by R06U3SN1P3S, Dec 21, 2018.

  1. R06U3SN1P3S
    R06U3SN1P3S Guest

    Help with Messaging.


    So, here's the ordeal. I was on BLOPS 4. Playing a normal game of TDM and after the match I get a message from a player. I go to my messages and the message says "reported." I didn't know why the player would report me other than the player getting mad?
    I couldn't figure it out. So, I go to message him back to ask why and a pop up/display message alerts me that I have to go to support.xbox.com/fix-messaging. So I get on my PC and I do so. After going through the steps provided to me from that link, I'm still
    unable to send messages but am still able to receive them. I eventually gave up trying and decided to post here to see if anyone else knows a fix or how/why this is happening? I would appreciate any help! Thank you in advance!

    :)
     
    R06U3SN1P3S, Dec 21, 2018
    #1
  2. R06U3SN1P3S Win User

    Help with Messaging.

    Hi

    First of all, Never respond to anyone that messages you that. Just report, block and let Enforcement handle it from there. The minute you reply back both of you could get a ban. Secondly I would check the enforcement site as mentioned to make sure you don't
    have anything there. You may just have to sign out and back in. Maybe power cycle the console. Enforcement investigates each report. They wouldn't just give a ban without checking a lot of things first so it could really just be a glitch
    Oh wow! Thank you for the heads up! Had no idea it could get so serious. I'll try power cycling my Xbox now.
  3. R06U3SN1P3S Win User

    Help with Messaging.

    Hello!

    Did you receive any notice of enforcement action on your account? If you go to enforcement.xbox.com does it show any suspensions on your account?
    Hi!

    when I signed into the website you provided it says: Congratulations! You have a perfect record. I'm not seeing any hold or suspensions atm. Is there a specific area of the page I need to look? Thanks!
  4. bburzycki Win User

    Message Help

    I assume you tried an uninstall and reinstall

    Also logging out of all MS services and then logging back into the app only?
  5. XBF Paul M Win User

    Help with Messaging.

    Hiya!

    Thanks for responding back so quickly. Have you tried messaging some friends to see if the issue happens then? As well it may be possible that the player may have blocked you and that could be what is causing that issue to pop up. Please let us know how
    it goes when you message a friend.

    Happy Gaming!

    Paul Xbox Forums Team!
  6. Tormaz Win User

    Help with Messaging.

    Hello!

    Did you receive any notice of enforcement action on your account? If you go to enforcement.xbox.com does it show any suspensions on your account?
Thema:

Help with Messaging.

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