Help with downloadable content!

Discus and support Help with downloadable content! in XBoX Games and Apps to solve the problem; I recieved an Advanced Warfare console which came with a broken disc drive. Before I realised the drive was broken, I downloaded Advanced Warfare, I... Discussion in 'XBoX Games and Apps' started by couzens1989, Dec 27, 2014.

  1. couzens1989
    couzens1989 Guest

    Help with downloadable content!


    I recieved an Advanced Warfare console which came with a broken disc drive. Before I realised the drive was broken, I downloaded Advanced Warfare, I also used the codes for the extra content snd these were "qued".

    I took the console back and had it replaced with a new system which is great, and Advanced Warfare is there to be re downloaded on my Live account. However the extra content isn't there and I can't re-use the codes?

    Have I lost these or is there a way for me to get new ones?

    Thanks.

    :)
     
    couzens1989, Dec 27, 2014
    #1
  2. xZepho
    xZepho Guest
    Downloadable content help

    Today i was thinking about deleting my old xbox 360 account, due to having a new one. But then when i was away to delete it i remembered that i had purchased alot of DLC on that account, Can someone please tell me, if i delete
    the account and its items, will the DLC still be on my console and
    playable?

    Thanks in advance
     
    xZepho, Dec 27, 2014
    #2
  3. ngocphi
    ngocphi Guest
    Downloadable content help

    as long as you are on the same purchasing console

    however you will not be able to redownload the content or use another console till you recover the purchasing gamertag and redownload the content

    if you get a new console you will need to do a drm transfer

    if the account is baned then all licenses are forfeit
     
    ngocphi, Dec 27, 2014
    #3
  4. Pluxyy
    Pluxyy Guest

    Help with downloadable content!

    May I ask what content it was? I believe it was the day zero content(?).

    If you're using the same account that you redeemed the codes, just click 'manage game' on Call of Duty Advanced Warfare, and it'll be available for download in the corner.

    By the way, if your problem is with Day Zero edition content, you can get your content here(for free):Call of Duty® - Unexpected Error
     
    Pluxyy, Jan 1, 2015
    #4
  5. ngocphi Win User

    Downloadable content help

    as long as you are on the same purchasing console

    however you will not be able to redownload the content or use another console till you recover the purchasing gamertag and redownload the content

    if you get a new console you will need to do a drm transfer

    if the account is baned then all licenses are forfeit
  6. ImpaledGremlin Win User

    Help with downloadable content

    No as the items were purchased using the other account they are tied to it.

    Can you not access it at all?
  7. StuartATrueRed Win User

    Help with downloadable content

  8. Saeleth Win User

    Help with downloadable content

    Unfortunately you will need to either log into the account that made the purchases, or you will need to purchase said DLC again.
  9. XBF Ruben D Win User

    Help with downloadable content

    Hello there,

    Thank you for posting on Xbox Forums. In regards to your issue with not knowing the email address to the account that owns the DLC for Black Ops 2, you should be able to follow the

    Lost Account Solution
    support article for further assistance in regaining your account. This support article will walk you through the stops of figuring out what your email is for that account.

    Now if for what ever reason you are not able to recover your account, you will need to
    Contact Support for further assistance.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    Hope this helps and thank you again for posting on Xbox Forums.
Thema:

Help with downloadable content!

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