Help with DLC Problem

Discus and support Help with DLC Problem in XBoX Games and Apps to solve the problem; I bought the Tools of Torment DLC for Dead By Daylight 2 days ago and now when I go to the game, its uninstalled. I go to Microsoft Store and it says I... Discussion in 'XBoX Games and Apps' started by FateIsBad, Mar 10, 2023.

  1. FateIsBad
    FateIsBad Guest

    Help with DLC Problem


    I bought the Tools of Torment DLC for Dead By Daylight 2 days ago and now when I go to the game, its uninstalled. I go to Microsoft Store and it says I can reinstall it. I do just that but now it says I have to buy it. I looked at Microsoft order history and it says I HAVE IT. Please fix this, I dont want to spend $13 bucks on this DLC again

    :)
     
    FateIsBad, Mar 10, 2023
    #1
  2. Francia J. Win User

    Help with DLC Problem

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    As I have checked, there is a service alert status for the following services:

    Store & Subscriptions - Viewing games (You might not see a game you're looking for in the Store right now.)

    Games & Gaming - Game management (You may have problems updating, uninstalling or managing add-ons for your games.)

    https://support.xbox.com/en-US/xbox-live-status

    This may be related to your issue and good thing you have checked your order history, it is to confirm that you own the DLC.

    [​IMG]
  3. DominumStige Win User

    Help with L4D2 DLC problem

    Hi!

    Be sure to use the same account used for purchases made previously. Then delete the

    corrupted data     (the same procedure to delete the corrupt saves) and try again to download the DLCs.
  4. E7m1n2t3R Win User

    Help with L4D2 DLC problem

    I have done this and it still wont let me install the DLC's, the only option i have is still to buy them. This is extremely frustrating and i am considering cancelling my subscription for good over this.
  5. E7m1n2t3R Win User

    Help with L4D2 DLC problem

    I have done that but it still is trying to make me buy them all over again now. when i got to he download section there is no option to reinstall, only to buy. This is really frustrating and im seriously considering cancelling my subscription for good over
    this.
  6. WT9009 Win User

    Constant Freezing

    Try deleting and reinstalling the dlc. That could help fix the problem.
Thema:

Help with DLC Problem

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