HELP! Stuck in “Downloading your game info” in Xbox 360

Discus and support HELP! Stuck in “Downloading your game info” in Xbox 360 in XBoX on Consoles to solve the problem; as the title explains, the loading bar hasn’t moved past approximately about 40% and when it does move it goes back to about 20%! I did download a game... Discussion in 'XBoX on Consoles' started by RaijinKasai, Feb 6, 2018.

  1. RaijinKasai
    RaijinKasai Guest

    HELP! Stuck in “Downloading your game info” in Xbox 360


    as the title explains, the loading bar hasn’t moved past approximately about 40% and when it does move it goes back to about 20%! I did download a game earlier but it didn’t download and an error code 807b01f7 appeared which couldn’t let me connect to Xbox
    live! HELP!!f

    :)
     
    RaijinKasai, Feb 6, 2018
    #1
  2. Can't download my xbox360 gamer profile on xbox one on any backward game

    I am stuck on downloading your game info screen endlessly.. The game starts.. Asks me to download my profile after email and password the game starts downloading profile but stops at 70% indefinitely My connection is checked with support several time all
    ok Signed to xbox one correctly with the same GT TRIED on several xbox 360 games all the same result: zuma Astorides
     
    Wise Cognizant, Feb 6, 2018
    #2
  3. Account won't download

    I have this problem too, i can't download my account and it seems to get stuck on "downloading game info". Please help.
     
    Silentz Finish, Feb 6, 2018
    #3
  4. Silentz Finish Win User

    Account won't download

    I have this problem too, i can't download my account and it seems to get stuck on "downloading game info". Please help.
  5. BrandonMcFellin Win User

    Xbox Backwards Compatible

    That did not work. Now I'm currently stuck on a "getting your xbox 360 info.." Screen.
  6. GuyIe_26 Win User

    Why is xbox signing me off automatically when I start a game?

    Didn't work, it still won't finish downloading my profile, it gets stuck at the "Downloading your game info" and then it comes up with the error 8007274D.
  7. legotom98G Win User

    Unable to Download Profile

    It also gets stuck on downloading game info
  8. VibroPlex Win User

    Download profile - stuck on "Downloading your game info"

    I'd add a few steps, and start by clearing the system cache (it's just game updates plus other temporary files) by:

    1) Tap the silver Xbox Guide button on the controller, go right 2 clicks to Settings, pick System Settings.

    2) Select Storage (or Memory).

    3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

    4) When asked to confirm storage device maintenance, choose Yes.



    Delete profile from your console

    1) go to www.xbox.com/accounts & click on Sign in at upper right - if you can't sign in then STOP: DON'T delete your profile. Please call Xbox Support
    support.xbox.com/contact-us for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

    2) Go to Settings

    3) pick System

    4) choose Storage

    5) pick All Devices

    6) choose Gamer Profiles

    7) pick the gamertag

    8) choose Delete, and

    9) pick Delete Profile Only. This deletes the profile but leaves saved games and achievements. Now, re-download your profile.



    Re-download

    1) Tap the silver Xbox Guide button

    2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

    3) Enter the Windows Live ID for your Xbox LIVE gamertag when asked.

    4) Enter the password for the WLID.

    4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

    5) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

    6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

    7) Sign in, and retry.
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HELP! Stuck in “Downloading your game info” in Xbox 360

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