Help routing PC Discord audio to xbox headset using elgato chat link

It sounds like you're encountering an issue with your streaming setup where your game chat audio isn't being captured when your headset is plugged in. Let's see if we can troubleshoot this and find a solution for you.

1. Audio Routing: Check your audio settings on both the Razor Ripsaw and your streaming software (such as OBS or Streamlabs OBS). Make sure that the game chat audio is set to be captured by the Ripsaw and routed to your stream.
   
2. Headset Configuration: Some headsets have their own audio settings or software that could be interfering with the audio capture. Ensure that your headset is set to output game chat audio through the same device as your game audio (usually the default audio device).
   
3. Elgato Chat Link Cord: The Elgato Chat Link cord is typically used to capture game chat audio from consoles. Make sure it's properly connected between your controller and the Ripsaw, and that the settings on your console are configured to output chat audio through the controller.
   
4. Audio Mixer: In your streaming software, check the audio mixer to make sure that the game chat audio source is not muted or set to a low volume level. Sometimes, the audio from different sources can be mixed separately.
   
5. Test Without Headset: Temporarily disconnect your headset and see if the game chat audio is being captured by your stream. This will help determine if the issue is related to the headset or if it's a configuration issue with your setup.
   
6. Update Drivers/Firmware: Ensure that both your Razor Ripsaw and Elgato Chat Link cord have the latest drivers and firmware installed. Sometimes, updates can resolve compatibility issues or bugs that might be causing the problem.
   
7. Contact Support: If you've tried all of the above steps and are still experiencing issues, it might be worth reaching out to Razor and Elgato support for further assistance. They may have specific troubleshooting steps or solutions for your setup.
   

Hi there! This is Virginia O.

I understand that you want to chat through the headset and game audio should be on the speakers.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please access audio settings by pressing the Xbox button on your controller to open the guide. Navigate to Profile & System > Settings > General > Volume & Audio Output.

Under the Volume section, look for Party Chat Output.

Select Headset for party chat audio to come through your headset only.

And for the game audio output. Make sure that your Audio Setup is configured to output game audio through your TV speakers. You might need to select the appropriate audio format under Speaker Audio (e.g., Stereo Uncompressed).

Next is to go to Discord audio settings. In the Discord app on your Xbox, check if there are any specific audio settings that allow you to route voice chat separately.

Once everything is done, start a game and join a Discord voice chat to confirm that party chat is coming through your headset and game audio is playing through your TV speakers.

Thank you for your cooperation.

Hi Aaron.

It will work with an Elgato.

You could check this page:

https://help.elgato.com/customer/portal/articles/1715379-how-do-i-use-my-elgato-game-capture-hd60-to-record-game-and-chat-audio-from-the-xbox-one-with-the-stereo-headset-adapter-?b_id=360

Hope that helps.

Connect your Xbox console to your PC using an Elgato HD60S+ capture card. You can do this by connecting the HDMI output from your Xbox to the HDMI input on the Elgato HD60S+ and then connecting the Elgato HD60S+ to your PC via USB.

Open the Xbox Game Bar on your PC and start a party chat with your Xbox friends.

In Streamlabs, add your Elgato HD60S+ as a video capture device by selecting "Video Capture Device" under the "Sources" tab.

Once your Elgato HD60S+ is added as a source, right-click on the source and select "Properties."

In the "Properties" menu, select "Configure Video" and make sure the "Custom" option is selected.

In the "Custom" menu, set the "Audio Input" to "Capture audio only." This will capture all audio from your Elgato HD60S+ including your Xbox party chat audio.

Start your stream in Streamlabs and your Xbox party audio should now be included.

I have the exact same issue.

Only I'm using the new Elgate Capture Card HD60x

On the xbox series x I'm using a Logitech-G Headset G433 Zwart.

When I unplug the headset from the controller I can capture teammates mic sound.

As soon as I plugin the headset, it stops capturing teammates sound.

In the Xbox party chat, passthrough and "speaker and headset" is selected.

(when using the Elgato chat link, all works, but I don't want to use the anolog audio, but the HDMI audio. I have a separated Mic connected to the recording PC for my voice. I only need the mic connected to the controller to communicate in the game).