help? reward for purchase

FMI Pok · Jan 13, 2017

Hello

i bought the month of december via microsoft an xbox one S and still have not received the rexard of 50 000 points for this purchase

thank you in advance

:)

XBLRewards8 · Jan 13, 2017

rewards not given

Hello OneChannel38205,

Only purchases made in your Rewards Account region's currency are eligible for Rewards. Since you have been purchasing with Canadian dollars, and your account was a US Rewards Account, those purchases were not eligible for Rewards. Your purchases since enrolling
as a Canadian Rewards member on June 5th are the only purchases eligible for Rewards.

XBLRewards8 · Jan 13, 2017

not getting credit for one game I think its For Honor

Hello Deaven4,

We can only Reward purchases made while being a Rewards member. Since your purchase of For Honor was made outside the Rewards program, we cannot Reward that purchase.

XBLRewards8 · Jan 13, 2017

Hello FMI Pok,

Apologies for the inconvenience. We have confirmed your purchase from MicrosoftStore.com, and will adjust your account. You should see the Credits pending by the end of next week.

XBLRewards8

Hello FMI Pok,

Apologies for the inconvenience. We have confirmed your purchase from MicrosoftStore.com, and will adjust your account. You should see the Credits pending by the end of next week.

Smwutches

For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum, but no. Only purchases from the Xbox Store (and sometimes microsoftstore.com) are eligible for Rewards credits.

Smwutches

For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. There are no offers to receive credits for purchasing hardware.

Hoskayra

Hello Stubedoo54, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

That's correct, you do not receive reward points for purchasing game add-ons. You will only receive reward points for purchasing full games.

In the case of Avatar Frontiers of Pandora, the game was released on March 25, 2023. If you purchased the game before March 25, you may have received reward points. However, if you purchased the game after March 25, you will not receive reward points.

In the case of Destiny 2 Lightfall, the game will be released on August 24, 2023. If you purchase the game before August 24, you may receive reward points. However, if you purchase the game after August 24, you will not receive reward points.

If you want to make sure you receive reward points for purchasing a game, you can check the Xbox rewards page before making your purchase. The rewards page will display all games that award reward points.

Here are some tips to get reward points for purchasing games:

Buy new and popular games. New, popular games typically award more reward points than older or less popular games.

Buy games on the Xbox Store. Games purchased from the Xbox Store earn more reward points than games purchased from other stores.

Buy games with an Xbox Game Pass subscription. Games purchased with an Xbox Game Pass subscription also earn reward points.

I hope this information is helpful to you.

Merry christmas.

Sincerely,
Oskayra.

Smwutches

For help with the rewards program, it's best to post in the Xbox Rewards Questions support forum. In order to qualify the games have to be purchased digitally during the offer period. Any games purchased as a physical disc or purchased before November 1,
are not eligible.

help? reward for purchase