Help recovering my old Microsoft account

Sorry to hear you're having problems recovering an account. In order to recover an account, you need to know the old email address. Your first step should be making sure you can access that old email address, then follow the support

page.

I'm not sure if theres a way to recover an account if you can not validate through the old one. This would be a security issue.

Hope this helps!

Hi

Can you please try using the link below hopefully it will help you to recover your old account.

https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Hello ! So basically I have the same problem and I’m trying to recover my old account and the number in my old account is wrong so basically I pressed the button (I don’t have any of these) and I tried to answer all the questions, but my device is blocked and I cannot login into my old account, but the problem that my email with this old account is working but say there is no option that I can recover my password from the mail that I’m using it on my old account so yeah basically I want to recover my old account but I cannot because the number there I s wrong and I really need to recover my account and again my email which is the old account. Like I’m trying to recover my old Microsoft account on my email, but there is no recover button or like a reset the password from the mail

Maybe this will help dear sir. There is a way to recover your old password. Try here.

Hope this helps.

Give this support article a read about recovering an account: https://support.microsoft.com/en-us/help/17875/microsoft-account-recover

It is also important to have access to the email inbox of the address registered to the old account - this will help with recovery.