help please

Discus and support help please in XBoX Games and Apps to solve the problem; i tried contacting microsoft by phone and one this dumb site in december for a xbox issue and it wouldnt work on my phonei keep getting a white screen... Discussion in 'XBoX Games and Apps' started by adamkuehl1, Jun 27, 2021.

  1. adamkuehl1
    adamkuehl1 Guest

    help please


    i tried contacting microsoft by phone and one this dumb site in december for a xbox issue and it wouldnt work on my phonei keep getting a white screen on the page with nothing on it. then now i tried using a laptop only a year or two old. still annot get in contact withthem on a given issue. everytime italk to the bot it says put in my issue i need help witht hen i do so and then it says wither have them call me and or chat with somoen online well each time i click either it greys everything out and says "sorry i did not understand what you asked for. " and its a constant in a endless cirle loop. it says 0 people inline for chat and or 3 minutes for a call and at times counted down to 2 minutes then 1 minutes will just sitting here and then goes back up to 2 and or 3 minutes but if i click on it it send me through the endless loop. if i right click it and open it in a new tab it gives me a unknown page found. all i want is a fix to my issue with minecraft witha mod pack i ordered that i cant even use properly with out it lagging so bad that is causes my first gen xbox one to crash. someone please help and how the heck do i contact them bc even calling doesnt work only tellls me to go to this said page.. i never had a issue with sony nitendo steam and or even epic games or apple before hand. but none stop issues with microsoft support.

    :)
     
    adamkuehl1, Jun 27, 2021
    #1
  2. optimus 1 Win User

    Please Please Help!

    ...which is why i said "electronically handy", i figured he could read between the lines since they don't like it when people talk about modding anything around here.
  3. optimus 1 Win User

    Please Please Help!

    Your best solution would be to buy a used one either from gamestop, ebay, or pawn shops...you can probably find them for 40 bucks or less nowadays...or if you are electronically handy, you can try opening it up and replacing the hardrive since it uses a
    regular pc hardrive.
  4. AlphaEsau Win User

    Please Please Help!

    Ok thanks for the link. I tried all that last night. And the video was for the xbox 360 not the original one. The original one does not have an option like that. Those button codes are what I think I need but can't get them because they are specific to each
    serial number. If there is a mass list of codes that would be helpful or some sort of disc that automated the reset process. Thanks Endgamez.
  5. AlphaEsau Win User

    Please Please Help!

    No it doesn't, no error codes except for the message in my original post:

    "Your Xbox needs service, please contact the customer service number located in your instruction manual."

    And I didn't notice any change with the light. I think it stayed green. And thank you for helping me! I do appreciate it.
  6. AlphaEsau Win User

    Please Please Help!

    Ok, thanks. Yep that's why I'm posting on the forum. To see if anyone else has had this issue and how they handled it.
Thema:

help please

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