Help please... My Xbox Gold years of service randomly change from 15 years to 11 years.

Discus and support Help please... My Xbox Gold years of service randomly change from 15 years to 11 years. in XBoX Games and Apps to solve the problem; Hello, I did a search on this and it appeared to be a known issue about 4 years ago. Does anyone know how I can get my years of gold service... Discussion in 'XBoX Games and Apps' started by ENUTZ, Oct 7, 2017.

  1. ENUTZ
    ENUTZ Guest

    Help please... My Xbox Gold years of service randomly change from 15 years to 11 years.


    Hello,

    I did a search on this and it appeared to be a known issue about 4 years ago. Does anyone know how I can get my years of gold service corrected? It should be 15 years but this week it randomly changed to 11 years.

    I called xbox support and they see my start date as 2002 but they said all they can do is note my account that it's incorrect.

    Any advice is greatly appreciated!

    :)
     
    ENUTZ, Oct 7, 2017
    #1
  2. nullforce
    nullforce Guest
    My Xbox Gold years of service randomly changed from 15 to 11

    I have this issue. I even have a 10 year anniversary award, "They Got Theirs for Ten Years of Xbox Live", and my years show as 9 instead of 15.
     
    nullforce, Oct 7, 2017
    #2
  3. OndoyBahista
    OndoyBahista Guest
    My Xbox Gold years of service randomly changed from 15 to 11

    It happened to other users as well. Give it some time. It will eventually show the correct Xbox Live tenure.
     
    OndoyBahista, Oct 7, 2017
    #3
  4. nullforce Win User

    My Xbox Gold years of service randomly changed from 15 to 11

    I have this issue. I even have a 10 year anniversary award, "They Got Theirs for Ten Years of Xbox Live", and my years show as 9 instead of 15.
  5. OndoyBahista Win User

    My Xbox Gold years of service randomly changed from 15 to 11

    It happened to other users as well. Give it some time. It will eventually show the correct Xbox Live tenure.
  6. Elohmn Win User

    Using an Xbox One without Xbox Live Gold.

    One should have figured after 15 years of Xbox LIVE Gold being a Paid Service....
  7. NiKE SWAGGSAMBA Win User

    Xbox live promo 15 dollar credit

    I also purchased a year of Xbox Live Gold Membership on 7/05/15, and 8 days later i still have not received my credits. I was planning on using it to change my Gamertag but I have yet to receive my credits. Please help!
  8. JelmerF Win User

    Cannot redeem 3 month gamepass ultimate code, have to add creditcard

    What is this reply? How does this help me?

    Like I said, I have a 3 month code I bought for 25,- Euro. I can't redeem it for some reason. I am doing this for years and years, I am on xbox live for 15 years, now I am stuck. Please help me if you can. I cant use gamepass and online services now. Please help.
Thema:

Help please... My Xbox Gold years of service randomly change from 15 years to 11 years.

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