Help please I am got a issues in MSI Afterclock

Hi

Welcome to Microsoft community.

To dive into the heart of the matter and offer the best support, could you share the specific model of your computer and details like your hardware setup (things like CPU, video card, etc.)? Also, it seems the image you uploaded might be missing – if you wouldn't mind giving it another shot, that would be fantastic. Thanks a bunch for teaming up with us on this!

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

This may only have happened with the first few units, I currently have an MSI RTX 4070 Super and have had no issues.

But if you do have any issues, please contact the manufacturer's(MSI) support team so they can help you or activate your warranty.

I appreciate your patience, if you have more questions feel free to ask.

In my case it was the afterburn msi, or msi dragon center, was to remove it and work, I hope it would help someone else

Hi Brett,

I have not had a chance to try the controller and adapter on a different device. I have an MSI laptop. I have checked the MSI website for any updates but nothing I haven't already got or can either install from the MSI Center.

I have tried a different controller however and have the same issue. Would the 23H2 Windows 11 update make things any better if it's down to Windows? Are Microsoft due to release an updated Xbox wireless adapter?

I'm not sure if I'm the only one getting this issue. At present I can only use the controller with a USB cable.

hello there, i have been facing the same issue. Could you please tell me how you fixed it using MSI Afterburn?

Thank you,