Help please!! Ayuda porfavor!!!!

Hi IanAlejandro,

Thanks for your post. I understand you are experiencing an issue with logging into your Microsoft account. To troubleshoot this, try logging in on our
Microsoft Account website, and if you experience the same error, try

Resetting your Password.

I hope this helps.

No solluciono AYUDA PORFAVOR!!!!!!!!!!!!

[Translation - I do not solve HELP PLEASE !!!!!!!!!!!!]

yo tambien tengo ese problema, ayuda porfavor :s

[Translation: I also have this problem, please help :s]

Hello Alejo!

Despite the email account being closed, that address may still work as a Microsoft Account. Let's have your Dad enter the password for that Microsoft Account to accept the ToU. If the password comes back as invalid, try
resetting the password, or
recover the account.

Let us know how that goes. If he's still unable to accept the Terms for you, we'll find another solution.

Web translation:

please help

yesterday I bought a 200 gift card but the cashier did not activate the card someone knows how I can activate it is to buy my game pass this month please help

Response:

Hi there,

in a situation like this, it's best to wait 24hours and then try again. if that doesn't work the only option would be to take the card back to the retailer to have it activated. See this link for more information in regards to this issue:

https://support.xbox.com/help/subsc...es-gifting/troubleshoot-gift-card-code-issues