Help needed to restore deleted charachter from Diablo 3 EC on my Xbox One X.

Discus and support Help needed to restore deleted charachter from Diablo 3 EC on my Xbox One X. in XBoX Games and Apps to solve the problem; Hi and thanks for helping if you can. I HAVE spoken to an Xbox tech support person who says it is possible to restore because she could see it in the... Discussion in 'XBoX Games and Apps' started by GW150914, Nov 28, 2019.

  1. GW150914
    GW150914 Guest

    Help needed to restore deleted charachter from Diablo 3 EC on my Xbox One X.


    Hi and thanks for helping if you can. I HAVE spoken to an Xbox tech support person who says it is possible to restore because she could see it in the Xbox Cloud under my GT with all my other games & saves. I just deleted the local save on my Xbox One X of
    this charachter. What was less clear to me was HOW I get that Cloud-saved version back on to MY Xbox. Anyone have any ideas at all? Any help would be appreciated. Thanks.

    :)
     
    GW150914, Nov 28, 2019
    #1
  2. XBF Diego M Win User

    Help needed to restore deleted charachter from Diablo 3 EC on my Xbox One X.

    Hi GW150914,

    As XBF Brad mentioned, the cloud save should sync back to your console once you relaunch the game. You would get a progress bar stating the data is syncing. If you haven't tried playing since the local save was deleted, go ahead and do a
    hard restart and power cycle to the console. Hold down the power
    button on the console for about 10 seconds or until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and wait 60 seconds before turning on the Xbox. After the Xbox reboots, try launching
    the game to get the syncing progress window. As also stated, cloud saves do not update if you play offline.

    If the save is not there after launching, then you may have to start over unfortunately. You can reach out to Blizzard through here: https://us.battle.net/support/en/help
  3. XBF Brad A Win User

    Help needed to restore deleted charachter from Diablo 3 EC on my Xbox One X.

    Hello GW,

    Thanks for coming to the forums. Unfortunately, there is no way for a support agent to see the contents of your cloud save. If you cleared the local save data, when you launch the game it automatically syncs with the cloud save. You would see syncing data.
    If it synced and the character is not there, your cloud save was overwritten due to may of been corrupt or deleted. You can reach out to Blizzard see if they can restore it also.

    However, if you been playing offline, and you deleted your local saves, then it is gone as it hasn't been uploaded to cloud.

    Hope this helps.

    Brad
  4. GW150914 Win User

    Help needed to restore deleted charachter from Diablo 3 EC on my Xbox One X.

    Thnk you. I woder why she toid me that. I have not touched it since it got deleted so maybe it is still there. But...any idea who & how I contact Blizzard?? Thanks for the reply.
  5. Pains Win User

    Who is your favorite video game character?

    Geralt and co from Witcher 3 is just so wellmade and awesome charachters
  6. Pains Win User

    Who is your favorite video game character?

    Geralt and co from Witcher 3 is just so wellmade and awesome charachters
Thema:

Help needed to restore deleted charachter from Diablo 3 EC on my Xbox One X.

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