Help Needed to Recover Mojang Account

Mathan Masony · Nov 19, 2023

I've been a Mojang user for almost a decade and have been actively playing Minecraft, particularly on the HyPixel server. Happily, I was able to connect to the HiPixel website because there I did change the email I'm currently using, so I also have all my HiPixel details there. Maybe it can help recover my account.

A few years ago, I made the mistake of deleting the email address associated with my Mojang account without updating it with my username. Unfortunately, I forgot the password.

The email address I deleted is no longer accessible, as it was permanently deleted by Google. I do remember the old email address and likely my Mojang username.

I've tried various methods to recover my account without success, and it's crucial for me to regain access to my user account. Can someone provide guidance on how I can recover my account in this situation?

Thank you for your assistance.

:)

Stephanie Dequito

Thanks for the response.

Actually, I personally do not know but that is still a possibility since the game developer Mojang has the only tools and resources to access your Minecraft account on their system.

Kind regards,
Stephanie

Stephanie Dequito

Hi there! I just want to send a follow-up if you need additional assistance.

Mathan Masony

Hi Mathan! My name is Stephanie and I'm more than happy to help you out! If that is the case, what I can suggest is to directly contact Mojang Hypixel Support as they have the necessary tools to review your Mojang account from their end: https://support.hypixel.net/hc/en-us/requests/new Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Kind regards, Stephanie

Are you sure it is possible to restore my minecraft account through a minecraft server website? I don't understand much about this, I'm really asking innocently. Have you heard of people with a case like mine who will get along through the link you sent me?

Stephanie Dequito

Hi Mathan! My name is Stephanie and I'm more than happy to help you out!

If that is the case, what I can suggest is to directly contact Mojang Hypixel Support as they have the necessary tools to review your Mojang account from their end:

https://support.hypixel.net/hc/en-us/requests/new

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Kind regards,
Stephanie

ClausReich

Hello R_Rage! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

If you don't have access to your Mojang account, you'd need to contact the Mojang/Minecraft Support to check if they are able to recover it or not.

Help Needed to Recover Mojang Account