Help Needed to Recover Mojang Account

Mathan Masony · Nov 19, 2023

I've been a Mojang user for almost a decade and have been actively playing Minecraft, particularly on the HyPixel server. Happily, I was able to connect to the HiPixel website because there I did change the email I'm currently using, so I also have all my HiPixel details there. Maybe it can help recover my account.

A few years ago, I made the mistake of deleting the email address associated with my Mojang account without updating it with my username. Unfortunately, I forgot the password.

The email address I deleted is no longer accessible, as it was permanently deleted by Google. I do remember the old email address and likely my Mojang username.

I've tried various methods to recover my account without success, and it's crucial for me to regain access to my user account. Can someone provide guidance on how I can recover my account in this situation?

Thank you for your assistance.

:)

Mathan Masony

Hi Mathan! My name is Stephanie and I'm more than happy to help you out! If that is the case, what I can suggest is to directly contact Mojang Hypixel Support as they have the necessary tools to review your Mojang account from their end: https://support.hypixel.net/hc/en-us/requests/new Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Kind regards, Stephanie

Are you sure it is possible to restore my minecraft account through a minecraft server website? I don't understand much about this, I'm really asking innocently. Have you heard of people with a case like mine who will get along through the link you sent me?

Stephanie Dequito

Hi Mathan! My name is Stephanie and I'm more than happy to help you out!

If that is the case, what I can suggest is to directly contact Mojang Hypixel Support as they have the necessary tools to review your Mojang account from their end:

https://support.hypixel.net/hc/en-us/requests/new

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Kind regards,
Stephanie

ClausReich

Hello R_Rage! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

If you don't have access to your Mojang account, you'd need to contact the Mojang/Minecraft Support to check if they are able to recover it or not.

XBF Eladio M

Hey Burron

Thank you for taking the time to post this on the Xbox Forums.

Just to confirm, you are attempting to recover your Mojang account, and not your Microsoft account, correct?

If you need help with recovering your Microsoft account, we recommend using the

Lost Password Solution wizard as this will provide detailed instructions on different methods you can use to recover your account.

If this is a Mojang account, then we here on the Xbox Forums do not have the necessary tools to effectively assist you with recovering this account.

If you are unable to recover your Mojang account using
normal means, then you would
Contact Mojang Support for further assistance on this matter.

I'm sorry about any confusion or turmoil this might have caused.

iTsFx

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you have migrated your Mojang account to a Microsoft account and have lost your original Mojang username, you may be able to recover it by following these steps:

Go to the Mojang account migration page: https://account.mojang.com/migrate

Log in with your Microsoft account email and password.

Once you have logged in, you should see a message saying "You've already migrated!" Click on the "Need help?" link below this message.

Fill out the form with as much information as you can, including your original Mojang username and any transaction IDs from purchases you have made on your account.

Submit the form and wait for a response from Mojang support.

If Mojang support is able to verify your ownership of the account, they may be able to restore your original Mojang username. However, please note that this process may take some time and there is no guarantee that your original username can be recovered. In the meantime, you may need to create a new username and start fresh on servers.

Help Needed to Recover Mojang Account