Help, my old Microsoft account was stolen

My old email got stolen by my ex-wife, so I closed it...but now I cannot access my 20+ year old gamertag, SMaRtguy381983 with the original email being *** Email address is removed for privacy ***

Was the old email a Microsoft email on your Microsoft account?

If so, then when you closed the Microsoft email you also in turn closed the Xbox account.

The Microsoft email IS the Microsoft account which in turn IS your Xbox account (gamertag) . They are all one in the same.

Hey Jack!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your account being hacked. No worries, let me help you sort this out.

Unfortunately, it is not possible to merge from one account to one another.

With regards to your account being hacked and disabled by Microsoft, you can try to submit an account reinstatement form to reinstate your old account:

https://www.microsoft.com/en-us/concern/Account...

However if it doesn't work, I'm afraid it is no longer possible to regain access to your old account and its purchased licenses.

If the account reinstatement is successful, please contact Microsoft Xbox Support as soon as possible.They have the right tools to investigate this issue properly and possibly recover your hacked account on their end. You can reach out to them through this link:

https://support.xbox.com/en-US/contact-us

Thank you for your kindness and understanding. I hope you have a great day!

Just a small thing that may help, I started a petition for those who want the game removed from the accounts of those who have had their accounts stolen and have had FIFA 12 played on it.

www.change.org/.../microsoft-remove-the-game-fifa-12-from-all-those-who-have-had-their-accounts-stolen

Here is a guide that may help with the situation:
https://support.xbox.com/en-US/my-account/security/stolen-console

Here is a guide that may help with the situation: https://support.xbox.com/en-US/my-account/security/stolen-console