Help! My game isnt letting me open it!

Discus and support Help! My game isnt letting me open it! in XBoX Games and Apps to solve the problem; I own a game and am trying to reinstall and it is stating I no longer own the game, the add on or anything but I know for a FACT I owned all the game... Discussion in 'XBoX Games and Apps' started by Madamjedi, Apr 19, 2020.

  1. Madamjedi
    Madamjedi Guest

    Help! My game isnt letting me open it!


    I own a game and am trying to reinstall and it is stating I no longer own the game, the add on or anything but I know for a FACT I owned all the game and all the DLC. I tried to uninstall and reinstall and it asked me to purchase the game all over again
    as if I never owned the packs or anything. What do I do? I reset my Xbox and uninstalled my account and reinstalled and it still isn't working.

    :)
     
    Madamjedi, Apr 19, 2020
    #1
  2. FabioHVSilva Win User

    Help! My game isnt letting me open it!

    On microsoft website you can see the purchase you did, if the game is there, maybe is a problem with microsoft.

    But if you have any proof can confirm that, please contact https://beta.support.xbox.com/.

    They will help you.
  3. UneasyJmitchell Win User

    NAT

    Opening your NAT will NOT help in game lag per se. It will help in joining people in parties and such, but in game play isnt effected by it.
  4. Spud 72 Win User

    NAT

    [quote user="UneasyJmitchell"]

    Opening your NAT will NOT help in game lag per se. It will help in joining people in parties and such, but in game play isnt effected by it.

    [/quote]This.
  5. SuzanneFitzpatrick1 Win User

    i cant sign into my xbox one s getting this (0x80a4001a)

    Let me no how u get on and if your game progress isnt effected. Thanks
  6. LiamBaxter1 Win User

    Astroneer does not work on this device!

    Glad you were able to get a refund since it wasn't working. Sorry about the trouble. It's a fun quirky game.
    turns out my game isnt eligible for refund and i have no idea why the game literally would not let me install from the minute i bought it so can you help me
Thema:

Help! My game isnt letting me open it!

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