Help! Microsoft Giftcard Question

Discus and support Help! Microsoft Giftcard Question in XBoX on Windows to solve the problem; I spend my Xbox points on a $50 Microsoft Gift card. I recieved a confirmation email with a confirmation code, but no 25 digit code use to activate the... Discussion in 'XBoX on Windows' started by Timothy Durham1, May 29, 2023.

  1. Help! Microsoft Giftcard Question


    I spend my Xbox points on a $50 Microsoft Gift card. I recieved a confirmation email with a confirmation code, but no 25 digit code use to activate the card. I have to spend it within 90 days from 3/12/23 and time is running out.

    I have submitted three support tickets and not one of them were responded to.

    Normally, I would put the gift cards 25 digit code into the Microsoft.com/redeem website but with no code to enter I don't know how to use the card.

    Any help would be greatly appreciated !

    :)
     
    Timothy Durham1, May 29, 2023
    #1
  2. Timothy Durham1 Win User

    Help! Microsoft Giftcard Question

    Well, you were right I went through my transactions and now see where I spent the money. I thought I used a credit card. Geeze, well thanks for your help!
  3. WattyNuela Win User

    Help! Microsoft Giftcard Question

    Hello Timothy, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.
    Not a Microsoft employee.

    When you redeem a gift card using the Microsoft Rewards program, you're not going to receive a redeemable code. Instead, once you redeem the reward you're going to see the balance directly in your Microsoft account

    You can check the balance by visiting the next link
    https://account.microsoft.com/billing/payments
  4. WattyNuela Win User

    Help! Microsoft Giftcard Question

    Hello Timothy, I'm glad to know you found what happened to your balance. But when you have money in that way, you can always see it in the payment's webpage under the “Microsoft balance” option.

    If you need assistance in the future you can always create a new post! :purple_heart:
    Have a good day for now :blush:

    PS: You can give feedback to the community, if you found an answer helpful you can click yes or no below it.
  5. Timothy Durham1 Win User

    Help! Microsoft Giftcard Question

    Okay, it has not posted to my account, or maybe I'm not looking in the right spot. Where would I go to view the balance
  6. SCresho Win User

    Microsoft Support deducted 275€ from my balance without noticing and now I get no answers

    Thank you very much for finally resolving this.

    I got another question:
    How much giftcard/codes are now allowed for a purchase in the microsoft store at once?

    Thanks!
Thema:

Help! Microsoft Giftcard Question

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