help me please!!

Hello,

When I turn on my xbox I have a black screen.....

I download the file for offline update .

I put the usb key in the xbox and I start the update.

But I have an error code.....E 101........

Its don't work!!

Have You an idea?

Thanks

:)

 

Please help me decide

Any thoughts?

 

Please help me decide

lol....

I'll come back later... lolol

Keep the one.

 

Hi tfeu tfeu,

This error is usually, but not always, related to HDD.

Try this:

1. Hold down the power button on the front of your Xbox One console until it fully powers down,
   unplug the power cord, and wait 30 seconds. Please note the console must be fully powered down; the next steps will not work if the console is powered on from connected standby.
   
2. Plug the power cord back in.
3. PRESS the POWER Button then Hold down the Bind button (located on the side of the console next to the USB port)
   and the Eject button (located on the front of the console next to the optical disc slot), continue holding down Bind and Eject until you hear a second “power up” chime.
   
4. Then SELECT Reset this Xbox - This Troubleshooter takes the User to a page that allows them to select full reset or
   reset but keep content (this allows you to keep your installed games and settings!)
   

Let us know if this works!

If not, then your console needs to be repaired.