Help me, I'm having a problem with my Xbox series S

I'm also having this problem on my Xbox series s. It doesn't seem to be affecting any other game but fortnite for me.

I'm on the Xbox series s I did allow everything you told me to and my problem is still the same.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Could you tell me the model of the controller, would it be the original Xbox One or the new Xbox Series S/X?

Hi there, my name is Gerardo and I'm an Xbox player like you. I'll be happy to help.

The only difference between a regular Xbox Series S console and an Xbox Series S Starter Bundle is that the Xbox Series S Starter Bundle includes also 3 months of Game Pass Ultimate, while the regular Xbox Series S does not.

For more information about the Xbox Series S Starter Bundle, please check the following link:

https://www.xbox.com/consoles/xbox-series-s/starter-bundle

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Hi there, my name is Gerardo and I'm an Xbox player like you. I'll be happy to help. The only difference between a regular Xbox Series S console and an Xbox Series S Starter Bundle is that the Xbox Series S Starter Bundle includes also 3 months of Game Pass Ultimate, while the regular Xbox Series S does not. For more information about the Xbox Series S Starter Bundle, please check the following link: https://www.xbox.com/consoles/xbox-series-s/starter-bundle I hope this helps and if you have further questions please let me know. Kind regards, Gerardo.

Hey Gerardo,

Thanks a lot for the help. I find your reply really helpful. My last question is if the starter bundle comes with pre installed games.

Thanks again