Help kicking someone out of xbox app.

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Thank you for understanding.

We have tried that — it doesn't log anyone out of the actual Xbox app. How do we know? Because I did what his ex did. Logged into his account on xbox app, on my phone and PC. Even when you change your account and everything, it's still the very same thing. It doesn't log us out, at all.

Hello Dango ☯☸,

From your PC, click the start button and go to settings.

Go to accounts then email and accounts.

Check the accounts that are listed and remove the one that you don't need.

Hello Dango ☯☸,

Thank you for posting in the Microsoft Community.

I'm sorry to hear about your friend's situation. There is a way to sign out of the Xbox app on other devices remotely. Here are the steps:

- Go to https://account.microsoft.com/devices/

- Sign in with your friend's Xbox account credentials

- You will see a list of devices that are connected to the account

- Select the device that belongs to the ex and click on "Manage"

- Click on "Show details" and then "Sign out" - Repeat this for any other device that needs to be signed out

Please see: Switch between Microsoft accounts for gaming on your Windows device | Xbox Support

This should remove the ex's access to the Xbox app on those devices. I hope this helps. Please let me know if you have any other questions or concerns.

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For kicks, I tried uninstalling and reinstalling the Dolby app. It didn't help. Please help!