Help I keep getting disconnected every night at the same time

Sageotter1 · Nov 16, 2023

Hi,

So I'm having issues with my Xbox series x. Every night 9 on the dot I get kicked from the party and Internet. I can't even connect back on and pops up with "can't obtained IP address"

I tried everything manually inputting ip, Mac address, factory resetting, resetting the router, even checking to see if restrictions are on the account.

The kicker it's fine the next morning and all day just every night around 9pm it happens. I don't know what to do at this point and it's really frustrating. Because I don't even get a hour of playing time which is just one game match.

:)

Daniel Gill_354

Hi Sageotter1, my name is Daniel and I would be happy to help.

You mentioned that you have already tried several steps of solutions which are correct to solve this type of problem, therefore if the problem still persists after doing all this, you may need to contact your ISP directly so that they can help you with this problem since If it happens at a specific time, it is already a problem directly with the Internet.

Contact your internet provider as I mentioned above and verify that you do not have any limits that are preventing you from playing on your Xbox at that specific time, let me know if they can help you.

I hope this information is useful for you.

Best regards,
Daniel.

FrAnK SiXeR

It could be your ISP GIBE them a call and ask if they are performing maintenance..

Hope this helps

-FrAnK

skys7

There are internet providers that update their system always around the same time.

You would get disconnected when this happen.

Some let you choose to change this updates to a other time you can choose from.

Did you check if you have a fixed IP?

If not you should maybe do that and see if that makes any difference.

FrAnK SiXeR

It could be your ISP Give them a call and ask if they are performing maintenance..I had this problem at one point in the past, so this is from experience

Hope this helps

-FrAnK

HES THE KEEPER

Been doing some experiments over the weekend and actually don't think it is time specific

Basically I seem to get kicked from games every 1.5 to 2 hours ? Anyone know what could b causing this?

Help I keep getting disconnected every night at the same time