Help, graphics problem with Xbox one

KrisJ. Parker · Oct 25, 2019

Im
having an issue with Black ops IV that i simply cannot fix. I have a Sony Bravia 4K UHD Smart TV bought this year and had no problems with the game up until about three weeks ago. Everything in the multiplayer mode seems to have a black outline for some
reason. I cannot get good graphics no matter what i do, would love some advice please.

:)

StuartATrueRed

Is this the only game you are having the issue with? If so, then try uninstalling and reinstalling the game. That might fix the issue.

XS1CkSk1LLZX94

Try a power cycle mate see if that works
https://support.xbox.com/en-GB/xbox-one/console/power-cycle-console

You could also check here see if there's anything else you could try
https://support.xbox.com/en-GB/xbox-one/console/display-troubleshooter

khader Alhowari

Hey my friend

Go to ur in game settings and try to reset screen setting and check ur tv settings if all good try to change ur hd cable hope work .thanks

annix

Have you made sure you’ve turned on the enhanced bandwidth features required for 4K HDR on that port? Make sure you’ve gone into video settings and done the tv compatibility check to see what features are supported on your set.

Most TVs require you to turn on a special mode to take advantage of 4K HDR at 60hz features, and I looked up the instructions for your TV :

Set HDMI signal format to Enhanced formaton the BRAVIA TV.
1. Press the HOME button on the remote control.
2. Select Settings.
3. Select External inputs in the TVcategory.
4. Select HDMI signal format and set to Enhanced format.

AnOceanBtwnUs

Hey,

That sucks that you're having that issue. Is it strictly in the multiplayer mode? have you tried campaign? Other games? Is it an Xbox One X/S/Original??

Ocean

Help, graphics problem with Xbox one