Help got hacked!

You'll need to contact support and have them start an unauthorized access investigation. http://support.xbox.com/contact-us

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Victor, the best way to recover your account is through the account recovery form via the link below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

Hi there Ariel_ep.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with a compromised account. Please keep in mind, this is a user forum, we are not Microsoft.

The first idea to find your email is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

Once you have found the new alias, you can recover the account using the Account Recovery Form: https://account.live.com/acsr]

Make sure to complete it in an area you would usually access your account from. It is important to be consistent with this form, you can complete the form twice a day everyday until your regain access to your account. Repeating this will increase your odds of recovery.

Here are more tips to follow with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

Account got hacked needing help

@Al Bundy...12 characters? I just use one Mordecai, so when I see more than what one backpack can carry, I just make the mistake of thinking it's a modded pack. My apologies to the OP, if you also have more than one character.