[Help] external hard drive not working out of the blue.

Same problem here. My Seagate external hard drive blinks for about 5 seconds and then just stops then I get the 'we see your external storage, but the connection is too weak to use' error. It does this on two different xbox ones. Ive swapped out ports, unplugged
everything, restarted the console. The hard drive works just fine and the blue light stays on when I plug it into my pc. Any solutions here?? and yes my external hard drive plugs into the wall and has a cord that plugs into the usb port.

Hey there IL C0L0MBIAN0,

It sounds like your console is restarting unexpectedly when the external hard drive is attached and working normally when it's not attached to the console. It's possible there is an issue with the external hard drive.

Try plugging it into another USB port on the console and let us know if that helps out!

I moved it to an external hard drive and it worked

Thanks for the help

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If I may ask, do you have an external hard drive plugged into your console? If yes, please remove the external hard drive then perform a powercycle on your console, keep it unplugged before trying any game. If it worked without the hard drive it means that the hard drive is corrupted.

If there is no external hard drive you may need to reset your console removing everything.

Some games out there require the xbox hard drive in order to work properly. Why not just buy the hard drive for it instead of something external.